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Troubleshooting

6–30

TLA 711 Color Benchtop Controller Service Manual

To run the TLA Mainframe diagnostics, do the following steps:

1. Turn off all other applications.

2. Click on START in the tool bar.

3. Select Programs from the Start menu.

4. Select Tektronix TLA 700 from the Programs menu.

5. Select TLA 700 Mainframe Diagnostics from the Tektronix TLA 700 menu.

(Refer to the help section in the TLA 700 Mainframe Diagnostics for more
information on running the TLA 700 Mainframe Diagnostics).

Содержание 070-9778-03

Страница 1: ...uy your excess underutilized and idle equipment along with credit for buybacks and trade ins Custom engineering so your equipment works exactly as you specify Critical and expedited services Leasing R...

Страница 2: ...Service Manual TLA 711 Color Benchtop Controller 070 9778 03...

Страница 3: ...nt supports module firmware version 1 00 and above Warning The servicing instructions are for use by qualified personnel only To avoid personal injury do not perform any servicing unless you are quali...

Страница 4: ...ion in this publication supercedes that in all previously published material Specifications and price change privileges reserved Printed in the U S A Tektronix Inc P O Box 1000 Wilsonville OR 97070 10...

Страница 5: ...tions This warranty shall not apply to any defect failure or damage caused by improper use or improper or inadequate maintenance and care Tektronix shall not be obligated to furnish service under this...

Страница 6: ...livery plus two more annual calibrations from your ser vice center Test data Option D3 Provides test data on delivery and when annu al calibration services are provided three to tal requires Option C3...

Страница 7: ...Diagnostics 2 8 Theory of Operation Block Level Description 3 1 Performance Verification Performance Verification 4 1 Adjustment Procedures Adjustment Procedures 5 1 Maintenance Related Maintenance P...

Страница 8: ...Troubleshoot the Benchtop Controller Module 6 27 BIOS Error Messages 6 35 Adjustment After Repair 6 41 Repackaging Instructions 6 43 Options Options 7 1 Electrical Parts List Electrical Parts List 8...

Страница 9: ...d installation of the front panel hardware 6 13 Figure 6 5 Subassembly to chassis housing view 6 14 Figure 6 6 Removal and installation of the memory SIMMs 6 16 Figure 6 7 Controller board and adapter...

Страница 10: ...1 SVGA OUT connector pin assignments 2 4 Table 2 2 COM connector pin assignments 2 4 Table 2 3 LPT connector pin assignments 2 5 Table 6 1 External inspection check list 6 3 Table 6 2 Internal inspect...

Страница 11: ...erating Information includes basic installation and operating instructions at the level needed to safely operate and service the benchtop controller For complete installation and configuration procedu...

Страница 12: ...nchtop controller refers to the TLA 711 Color Benchtop Controller module Benchtop Chassis In this manual the term benchtop chassis refers to the TLA 711 Color Benchtop Chassis that the TLA 711 Color B...

Страница 13: ...functional or performance verifications calibrations certifications Performing periodic or after repair adjustment The TLA 700 Series User Manual and TLA 700 Online Help Provides operating information...

Страница 14: ...e Or contact us by e mail tm_app_supp tek com For product support outside of North America contact your local Tektronix distributor or sales office Service Support Contact your local Tektronix distrib...

Страница 15: ...terminals of the product ensure that the product is properly grounded Observe All Terminal Ratings To avoid fire or shock hazard observe all ratings and marking on the product Consult the product manu...

Страница 16: ...in damage to this product or other property Terms on the Product These terms may appear on the product DANGER indicates an injury hazard immediately accessible as you read the marking WARNING indicate...

Страница 17: ...his product unless another person capable of rendering first aid and resuscitation is present Disconnect Power To avoid electric shock disconnect the main power by means of the power cord or if provid...

Страница 18: ...Service Safety xii TLA 711 Color Benchtop Controller Service Manual...

Страница 19: ...rmation beginning on page 2 1 When using this manual for servicing be sure to follow all warnings cautions and notes Adjustment Interval There are no adjustments that can be performed on the benchtop...

Страница 20: ...ktronix service locations worldwide The Tektronix product catalog lists all service locations worldwide The following services can be purchased to tailor repair and or calibration of the benchtop cont...

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Страница 22: ...processor architecture provides automatic connectivity to numerous off the shelf I O devices modem printers etc H An external SVGA port capable of driving large high resolution external monitors H Eas...

Страница 23: ...nd advanced PC CMOS setups see BIOS specification Year 2000 compliant Floppy Disk Drive Standard 3 5 inch 1 44 Mbyte double sided PC compatible high density floppy disk drive Hard Disk Drive Standard...

Страница 24: ...atible PC card slot Compliant with PCMCIA and JEDIA 4 1 Type I II and III PC Card Port Standard Type I II and III PC compatible PC card slot Compliant with PCMCIA and JEDIA 4 1 Table 1 2 lists the ben...

Страница 25: ...e output via rear panel mounted BNC connectors portable mainframe or front panel mounted SMB connectors benchtop mainframe Source Mode Active true low falling edge latched Active Period Outputs system...

Страница 26: ...l Signal Input and back out the External Signal Outputs Table 1 4 lists the backplane interface characteristics for the benchtop mainframe Table 1 4 Benchtop mainframes backplane interface characteris...

Страница 27: ...e 384 ns Smpl DSO Probe Tip to External System Trigger Out 70 ns DSO Probe Tip to External Signal Out via Signal 3 4 OR function 68 ns AND function 78 ns DSO Probe Tip to External Signal Out via Signa...

Страница 28: ...next master clock at the destination logic analyzer In the asynchronous or internal clock mode this represents the delta time to the next sample clock beyond the minimum async rate of 4 ns In the sync...

Страница 29: ...scribed below Port Peak Voltage Tr Th Rep Frequency Signal Control 0 5 kV 5 50 ns 5 kHz AC Power 1 0 kV 5 50 ns 5 kHz Table 1 6 lists the atmospheric characteristics Table 1 6 Atmospheric characterist...

Страница 30: ...non operating Operating 0 27 grms total from 5 Hz to 500 Hz 10 minutes each axis 3 axes 30 minutes total Profile 0 00015 g2 Hz 5 350 Hz 0 3dB octave slope 100 200 Hz 0 000105 g2 Hz Non operating 2 28...

Страница 31: ...Specifications 1 10 TLA 711 Color Benchtop Controller Service Manual...

Страница 32: ...Compliance was demonstrated to the following specifications as listed in the Official Journal of the European Communities EN 55011 Class A Radiated and Conducted Emissions EN 50081 1 Emissions EN 6055...

Страница 33: ...Specifications 1 12 TLA 711 Color Benchtop Controller Service Manual...

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Страница 35: ...tall the benchtop controller into the benchtop chassis refer to the installation manual The installation guide also covers installation of Windows 95 TLA 700 software as well as the reformatting of th...

Страница 36: ...A OUT port COM port LPT printer port Mouse Floppy drive SYSTEM TRIG IN PCMCIA PC Cards 2 SYSTEM TRIG OUT EXTERNAL SIG IN EXTERNAL SIG OUT Figure 2 1 Front view of the benchtop controller RUN Indicator...

Страница 37: ...700 Series User Manual for additional information EXTERNAL SIG OUT Connector The external signal output is a TTL compatible output signal that is user definable in software The system trigger output u...

Страница 38: ...n sub D SVGA compliant connector See Table 2 1 for pin assignments Table 2 1 SVGA OUT connector pin assignments Pin number Pin function Pin number Pin function 1 RED 2 GRN 3 BLU 4 DDC DB2 5 GND 6 GND...

Страница 39: ...sonal Computers style 1284 C See Table 2 3 for pin assignments Table 2 3 LPT connector pin assignments Pin number Pin function Pin number Pin function 1 BUSY 19 GND 2 SLCT 20 GND 3 ACK 21 GND 4 ERR 22...

Страница 40: ...actory installed Operations and capabilities when running on the benchtop controller are the same as with Windows 95 running on a high performance personal computer Windows Help is available from the...

Страница 41: ...Refer to the online help and the TLA 700 Series Logic Analyzer User Manual for additional information The listing data window displays acquired data as tabular text Each column of data represents one...

Страница 42: ...ntroller is available through the online Windows Help screens Refer to your Microsoft Windows documentation for additional information on using Windows Help Refer to the online help for more informati...

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Страница 44: ...troller utilizing standard Intel Pentium AT architecture The controller board has a PCI to PCMCIA PC card host adapter that is used to control the two PC card slots The controller has one ECP EEP Cent...

Страница 45: ...Theory of Operation 3 2 TLA 711 Color Benchtop Controller Service Manual...

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Страница 47: ...Manual 4 1 Performance Verification Refer to the TLA 700 Series Logic Analyzer Performance Verification and Adjustment Procedures Technical Reference for complete performance verification procedures...

Страница 48: ...Performance Verification 4 2 TLA 711 Color Benchtop Controller Service Manual...

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Страница 50: ...TLA 711 Color Benchtop Controller Service Manual 5 1 Adjustment Procedures There are no adjustments on the TLA 711 Color Benchtop Controller...

Страница 51: ...Adjustment Procedures 5 2 TLA 711 Color Benchtop Controller Service Manual...

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Страница 53: ...lf tests to isolate faulty replaceable parts H The Repackaging Instructions provides packaging information for shipment and storage Related Maintenance Procedures The following chapters contain inform...

Страница 54: ...ervice of static sen sitive circuit boards only at a static free work station 4 Nothing capable of generating or holding a static charge should be allowed on the work station surface 5 Handle circuit...

Страница 55: ...aged retainer screws or ejector handles Replace defective or missing parts Front panel connectors Broken shells cracked insulation and deformed contacts Dirt in connectors Replace defective parts Clea...

Страница 56: ...se broken or corroded solder connections Burned circuit boards Burned broken or cracked circuit run plating Return to a Tektronix Service Center Resistors Burned cracked broken blistered condition Ret...

Страница 57: ...inse with deionized or distilled water You will need a 3 5 inch floppy disk drive head cleaning kit for routine maintenance of the floppy disk drive The routine maintenance and cleaning schedules will...

Страница 58: ...Maintenance 6 6 TLA 711 Color Benchtop Controller Service Manual...

Страница 59: ...ear a grounded wrist strap or equivalent while servicing the benchtop controller H Do not handle static sensitive components on boards H Transport and store static sensitive boards in their original c...

Страница 60: ...3 0 Phillips head screwdriver Standard tool 4 1 Phillips head screwdriver Standard tool 5 Diagonal cutters to remove cable ties Standard tool 6 Soldering iron Standard tool 7 Solder wick or solder re...

Страница 61: ...emove the screws and flat washers that secure the ejector handle to the chassis 3 Remove the ejector handle Use this procedure and Figure 6 1 to install the ejector handles NOTE The top and bottom eje...

Страница 62: ...r panel Chassis Module cover Remove screws 8 Figure 6 2 Removal and installation of the left side cover and rear panel To remove the left side cover and rear panel refer to Figure 6 2 and follow these...

Страница 63: ...the cover inserts into the rear of the front subpanel Make sure that the cover is fully seated with no gaps against the front and rear chassis flanges Leave no vertical gap Make sure tab inserts into...

Страница 64: ...anel hardware to relieve mechanical stress on the soldered on connectors Second remove the subassembly from the enclosure NOTE Neither the subassembly nor the controller and adapter boards are replace...

Страница 65: ...installation of the front panel hardware 1 Remove the four standoffs from the SVGA OUT and COM connectors 2 Remove the two screws from the LPT connector 3 Remove the two flat head screws located to t...

Страница 66: ...turn the subassembly over and disconnect the four SMB connectors on the controller board See Figure 6 7 and Table 6 4 for the color code placement of the four SMB cable assemblies 9 Pass the connecto...

Страница 67: ...chassis DO NOT tighten the screws until the front panel hardware has been secured 6 Install the two flat head screws located to the right of the PC Card slot 7 Install the four standoffs on the SVGA...

Страница 68: ...ontroller Subassembly on page 6 12 4 Run the QAPlus WIN diagnostic software to verify that all of the functions of the benchtop controller are functioning correctly Hard Disk Drive There are no jumper...

Страница 69: ...ile separating the two boards There will be some mechanical resistance felt from the interconnections between the two boards Table 6 4 lists the four SMB connector signal wires and their color code id...

Страница 70: ...lor Benchtop Controller Service Manual Remove screws 5 Disconnect ribbon cables 2 Squeeze to remove Disconnect connectors 4 White Brown White Red White Orange White Figure 6 7 Controller board and ada...

Страница 71: ...3 item 4 To install the hard disk drive refer to Figure 6 8 and Figure 6 7 follow these steps 1 Carefully align the pins with the socket on the back of the hard disk drive Gently slide the hard disk d...

Страница 72: ...from the enclosure and then separate the two boards Refer to section on Removing the Benchtop Controller Subassembly on page 6 12 You will need a 0 Phillips head screwdriver Table 6 3 item 3 and a 1 P...

Страница 73: ...controller board and the adapter board Locate the center standoff and center it on the hole on the controller board Carefully apply pressure to both boards until the two connectors engage 4 Connect th...

Страница 74: ...a soldering iron Table 6 3 item 6 and solder wick or a solder removing tool Table 6 3 item 7 The following connectors are physically soldered on to the circuit board H Mouse and keyboard connectors s...

Страница 75: ...oubleshoot the TLA 711 Color Benchtop Controller Module on page 6 27 to locate the failed replaceable part within the module If you have replaced a faulty circuit board or assembly found using these p...

Страница 76: ...rformance Verification and Adjustment Procedures Technical Reference To perform periodic verification and calibration or to check and adjust after module or replaceable part replacement TLA 700 Series...

Страница 77: ...EM FAIL indicator is red H Benchtop controller may not be not fully inserted make sure the front of the benchtop controller is flush with front panel Power off the benchtop chassis and reseat the benc...

Страница 78: ...sis and in this case the benchtop controller The following procedures will help you eliminate the benchtop chassis and other modules as possible sources of the failure s before you troubleshoot the be...

Страница 79: ...nchtop controller Testing and adjustments might be required to correct some faults Under those circumstances you will need the test equipment listed in the TLA 700 Series Performance Verification and...

Страница 80: ...peripherals The interface circuitry between the controller and the mainframe backplane is also tested The interrupt lines and trigger lines are also tested for each installed application module If the...

Страница 81: ...us WIN installation program in the resulting menu then click on End Task H The QAPlus WIN keyboard test does not respond correctly to the Windows 95 specific keys found on Windows 95 enhanced keyboard...

Страница 82: ...ll other applications 2 Click on START in the tool bar 3 Select Programs from the Start menu 4 Select Tektronix TLA 700 from the Programs menu 5 Select TLA 700 Mainframe Diagnostics from the Tektronix...

Страница 83: ...ected to mainframe 2 External monitor controls turned down 3 Defective monitor BIOS error message Yes See BIOS error code table 6 9 on page 6 35 Run QAPlus WIN See page 6 28 for instructions Passes al...

Страница 84: ...e module in slots 2 and 3 power off the mainframe move the module to slots 3 and 4 and try the tests again If the module works in the new location you have identified a faulty slot in the mainframe H...

Страница 85: ...play the text window and the tests will terminate after executing regardless of the error conditions m M ResMan32 displays in a minimized window To run ResMan32 perform the following steps 1 Quit the...

Страница 86: ...r_spc 0 Setting VISA Address Maps A24 device la 1 starting address 200000x size 65536 A24 device la 2 starting address 210000x size 65536 Enabling Events Responses la 1 Int ID 1 assigned to IRQ 4 Enab...

Страница 87: ...memory has failed A 1 in the map indicates a failed bit Exchange the SIMMs if one of the SIMMs are defective the error address should change Fixed Disk 0 Failure or Fixed Disk Controller Failure The h...

Страница 88: ...successful If the POST test fails POST will load default values then display a message to run the CMOS setup If incorrect values are loaded future boot attempts may fail This is an information message...

Страница 89: ...older version than that printed on the floppy disk label The BIOS version is briefly displayed on boot up of the instrument To verify the BIOS version number power on the instrument and watch the upp...

Страница 90: ...he controller 3 Remove the controller from the mainframe and set it on a clean working surface 4 Follow the procedure beginning on page 6 10 to remove the left side cover and rear panel 5 Follow the p...

Страница 91: ...fer to the TLA 700 Series Installation Manual for a complete list of the parameters for the CMOS setup 1 Power the instrument off and then on 2 During the boot up process press function key F2 to ente...

Страница 92: ...ties 16 Verify that Allow Windows to manage power use on this computer is checked If it is not checked click on the little box to place a check mark there 17 Click Advanced Verify that the Show suspen...

Страница 93: ...s Controller board CLK 10 Time base accuracy verification recertification Refer to the TLA 700 Series Performance Verification and Adjustment Procedures manual Adapter board None required Run QAPlus W...

Страница 94: ...Troubleshooting 6 42 TLA 711 Color Benchtop Controller Service Manual...

Страница 95: ...owners name address and phone number along with the serial number and a detailed description of the problem s encountered or the service required Always return all accessories so that the entire syste...

Страница 96: ...Repackaging Instructions 6 44 TLA 711 Color Benchtop Controller Service Manual...

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Страница 98: ...B DRAM 2 16 GByte Hard Disk Drive Upgrade Delete Controller with16 MByte DRAM 840 MByte HDD Add Controller with 32 MByte DRAM 2 16 GByte HDD Note All current TLA 700 Series software installed on HDD W...

Страница 99: ...standard power cord A2 UK power cord 240 V 50 Hz 13A power cord Delete standard power cord A3 Australian power cord 240 V 50 Hz 10A power cord Delete standard power cord A4 North American power cord 2...

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Страница 101: ...TLA 711 Color Benchtop Controller Service Manual 8 1 Electrical Parts List Refer to the Mechanical Parts List chapter for descriptions of replaceable parts for the TLA 711 Color Benchtop Controller...

Страница 102: ...Replaceable Electrical Parts List 8 2 TLA 711 Color Benchtop Controller Service Manual...

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Страница 104: ...apter that is used to control the two PCMCIA PC card slots The controller board has one external SVGA port The controller board has one ECP EEP Centronics compatible parallel port and one external ser...

Страница 105: ...ical power for the module The adapter board supports the hard disk drive floppy disk drive keyboard and mouse ports PC speaker decoding and buffering to the communications bus Figure 9 2 shows the ada...

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Страница 107: ...rd Accessories The benchtop mainframe comes standard with the accessories listed in Table 10 1 Table 10 1 Standard accessories Accessory Part number 102 key Windows 95 Keyboard US PS2 mini DIN 119 519...

Страница 108: ...2 Table 10 2 Optional Accessories Accessory Part number RS 232 Serial Interface Cable 012 1241 00 TLA 711 Benchtop Mainframe Rackmount Kit 020 2197 00 Parts Ordering Information Replacement parts are...

Страница 109: ...er Revision Level 670 7918 XX Revision Level May Show as XX When you order parts Tektronix will provide you with the most current part for your product type serial number and modification if applicabl...

Страница 110: ...olumn 3 indicates the serial number at which the part was first effective Column 4 indicates the serial number at which the part was discontinued No entries in either column indicates the part is good...

Страница 111: ...INDUSTRIAL PARK NEWPORT RI 02840 50356 TEAC AMERICA INC 7733 TELEGRAPH RD PO BOX 750 MONTEBELLO CA 90640 6537 51506 ACCURATE SCREW MACHINE CO 19 BALTIMORE ST NUTLEY NJ 07110 1303 52152 3M COMPANY IND...

Страница 112: ...334918900 8 367 0489 00 1 HANDLE INJECTOR EJECTOR ASSEMBLY TWO WIDE VXI WITH TTL KEYING SPRING LOADED PLASTIC 10 80009 367 0489 00 9 334 9236 00 1 MARKER IDENT MKD TOP INJECTOR EJECTOR LABEL 80009 334...

Страница 113: ...V 10A 2 5 METER STR IEC320 RCPT AUSTRALIA 80126 ORDER BY DESCRIPTION 161 0066 12 1 CA ASSY PWR 3 18 AWG 250V 10A 98 INCH STR IEC320 RCPT X NEMA 6 15P US S3109 ORDER BY DESCRIPTION 161 0154 00 1 CA ASS...

Страница 114: ...501 00 2 IC MEMORY CMOS DRAM 2MEG X 32 60NS EDO 5 VOLT ST1322004A 60G 72 PIN SIMM GOLD PLATED 6Y440 ST1322004A 60G Replaceable parts list MAX configuration specific Option 1S Fig Index Number Tektroni...

Страница 115: ...Replaceable Mechanical Parts TLA 711 Color Benchtop Controller Service Manual 10 9 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Figure 10 1 Benchtop controller exploded view...

Страница 116: ...Replaceable Mechanical Parts 10 10 TLA 711 Color Benchtop Controller Service Manual...

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Страница 119: ...uipment Have surplus equipment taking up shelf space We ll give it a new home Learn more Visit us at artisantg com for more info on price quotes drivers technical specifications manuals and documentat...

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