Introduction
xiv
TLA 711 Color Benchtop Controller Service Manual
Service Offerings
Tektronix provides service to cover repair under warranty as well as other
services that are designed to meet your specific service needs.
Whether providing warranty repair service or any of the other services listed
below, Tektronix service technicians are well equipped to service the TLA 711
Color Benchtop Controller. Tektronix technicians train on Tektronix products;
they have access to the latest information on improvements to the TLA 711
Color Benchtop Controller as well as the latest new product upgrades. Services
are provided at Tektronix Services Centers and on-site at your facility, depending
on your location.
Tektronix warrants this product for one year from date of purchase. Tektronix
technicians provide warranty service at most Tektronix service locations
worldwide. The Tektronix product catalog lists all service locations worldwide.
The following services can be purchased to tailor repair and/or calibration of the
benchtop controller to fit your requirements.
At-Depot Service.
Tektronix offers several standard-priced adjustment (calibra-
tion) and repair services:
H
A single repair and/or adjustment
H
Calibrations using equipment and procedures that meet the traceability
standards specific to the local area
H
Annual maintenance agreements that provide for repair of the benchtop
controller.
Of these services, the annual maintenance agreement offers a particularly
cost-effective approach to service for many owners of the benchtop controller.
Tektronix supports repair to the replaceable-part level by providing module
exchange.
For More Information.
Contact your local Tektronix service center or sales
engineer for more information on any of the repair or adjustment services just
described.
Warranty Repair Service
Repair or Calibration
Service
Self Service
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