➤
Problems with the print quality
➲
Print is too pale
2. The ribbon is used up or the ribbon cassette is not correctly fitted. Refer to
the section
Changing the ribbon cassette
.
1. The printhead to platen gap is not correctly set, refer to the section
Setting the printhead gap
.
For printers with the AGA = ON: Enter a correction value <0. See the section
Setting the printhead gap
.
➲
Smudged print
1. The ribbon is damaged (e.g. frayed). Change the ribbon as described in
the section
Changing the ribbon cassette
.
2. The printhead gap is too small, increase the gap. See the section
Setting the printhead gap
.
For printers with the AGA = ON: Enter a correction value >0. See the section
Setting the printhead gap
.
➲
Prints undefined characters
1. Check that the interface plug is correctly connected to the computer and
to the printer.
2. Check that the proper emulation and the correct character set (country,
CG table or character set) is selected in the Setup menu.
3. Check the length of the interface cable (see
Specifications
).
4. Set CX-bid in the test menu to OFF (see
Bidirectional parallel interface
).
Reference manual
Troubleshooting
119
