T A L K S W I T C H C O N F I G U R A T I O N
8 7
2.4.3 Telephone Lines
This section describes how TalkSwitch handles incoming calls based on the
incoming line and distinctive ring numbers.
Configure incoming calls during mode 1, 2 and holiday mode
Each incoming telephone line has to be set to answer incoming calls using
one of the auto attendants. In this example, we will use
Auto Attendant 1
and
Mode 1
to answer all lines. If you are not using Mode 2 or Holiday Mode,
you don‘t need to configure the settings for those modes.
Figure 88: Call handling telephone lines
1. Open the TalkSwitch configuration software.
2. Select
Call Handling
->
Telephone Lines.
3. Choose
Line 1
. Each additional line can be configured in succession,
following steps 5 and 6.
4. Select
Business Hours
.
5. From the drop-down menus, select
Play auto attendant Switchboard
and
immediately.
This will pick up all incoming calls on Line 1 and play your
recorded greeting.
6. Repeat the same setting for each of your incoming lines. Start at step 4
and choose
Line 2
and apply steps 5 and 6.
7. Save settings to the unit.
