7 8
T A L K S W I T C H US E R G U I D E • N O R T H A M E R I C A
Figure 80: Delete the password of a voice mailbox
4. Click
OK.
2.4 CALL HANDLING
2.4.1 Modes
You may want the unit to handle calls differently depending on the time of
the day, the day of the week or on holidays. These configurations are called
Modes
. You can configure all aspects of call handling (i.e. call cascade and
auto attendants) differently for each mode. Define when you would like the
unit to switch modes and name the modes to suit your environment.
1. Select
Call Handling -> Modes
.
2. Create a name for
Mode 1
and
Mode 2
. Here, we have named them
Business Hours
and
After Hours
. See
Figure 81
on page 79.
3. Click the checkbox next to
Use Automatic Mode Switching
if you want the
modes to switch automatically.
4. Set the day and time when you would like the modes to change. You can
click Monday through Sunday and create unique settings for each day.
5. To use manual mode switching, change the modes at any local extension.
Switch modes manually using telephone touchtone commands.
1. Dial
or
55
on a IP phone to enter command mode. Enter your
password if required.
2. Dial any of the following commands and press
to confirm.
30 TalkSwitch tells you what mode it is currently using.
31 Change TalkSwitch to mode 1.
32 Change TalkSwitch to mode 2.
33 Change TalkSwitch to holiday mode.
Warning:
The mode will not change if you are logged into the
configuration software tool at the time of the scheduled mode switch.
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