T A L K S W I T C H C O N F I G U R A T I O N
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2.4.5.3 Extension ring groups call cascade
Extension ring groups — call cascade is similar to local and remote call
cascade. For more information, see
2.4.5.1 Local extensions
on page 90 and
2.4.5.2 Remote extensions
on page 93.
The call cascade routing options are engaged if the ring group is selected
from the auto attendant or if a call was transferred manually to the ring
group. Once a call enters a ring group‘s call cascade sequence, the ring group
directs the call. It does not follow any other extensions options, even if that
extension is selected in the call cascade sequence. What you see in a ring
group‘s call cascade sequence is exactly what you’ll get.
Figure 92: Extension ring group call cascade
For ring groups, like for remote extensions, there are 3 different call cascade
options. For each of these options, you can control how to handle the
incoming call to the extension.
1.
Busy
tab — routing options when this extension is busy
Cascade options for forwarding calls:
•
go to voice mailbox
•
go to local ext.
•
go to remote ext.
•
go to ring group
•
play announcement
