Functional Check
After the Installation has been completed satisfactorily, you should carry out a
few preliminary checks, before putting the unit into operation.
If you are looking at the ATT 2000 while you are running the functional check,
it is very easy to solve any problems that may be encountered as well as
understand the programming methods.
You will need another extension with a phone from which you can call into
the ATT 2000 to go through the functional check. Ascertain the extension
number of the ATT 2000 and call into it from the phone. The unit should pick
up the call after the second ring and start playing the Main greeting.
If the ATT 2000 does not pick up the call by the second ring - observe
whether the Power lamp on the unit is steady or flashing. If it is still flashing, it
means that the unit is not getting any RING signal. Check the extension into
which the ATT 2000 is plugged in - may be the extension is faulty or you may
be calling some other extension number.
If the Power lamp is steady, wait for at least 16 rings - if the unit picks up the
call before 16 rings, it may be, because, the default parameters have got
changed. If the unit does not pick up the call even after 16 rings, most likely,
the ringing signal received from the PBX is faulty.
Once the unit picks up and answers the call, listen to the voice message and
adjust the volume if necessary. The Volume control is located on the rear
panel of the unit. As long as the unit remains off hook, the OFF HOOK lamp
glows steadily. Whenever the unit is playing a voice message, the PLAY lamp
on the unit will also be glowing.
Now call into the ATT 2000 and dial an extension number while the unit is
playing the DAY or NIGHT / HOLIDAY greeting. Confirm that the unit transfers
the call to the extension that you had dialed.
Set the Real Time Clock to the correct time and then program the Day and
Night timings. Call into the unit and listen to both the Day and Night
greetings by changing the Day and Night timings.
If a fax call is routed to the unit, it transfers the call to the fax extension. If no
digits are dialed, it transfers the call to the operator extension programmed in
the unit.
If these basic functions work properly, go into programming mode and set all
the other parameters to suit your site.
Most of the common problems along with the possible causes and remedies
are listed on our website. If you faced any problem during the basic functional
check, look through the Trouble-shooting guide on our website or call for
Tech support.
Note:
The POWER lamp blinks roughly two times in a second when the unit is in
the NIGHT and HOLIDAY MODE and roughly at about once a second in the DAY
MODE.
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Содержание ATT 2000
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