for recording the Day or the Night / Holiday greeting would change the
greeting of the Language selected under the “language Number”.
For example, if you have recorded French prompts as Language 2 and you
wish to change the French NIGHT greeting only, do as follows : Program
Language number = 2, go into Program # 118 and record French NIGHT
greeting, Change the “Language number” back to its original value.
Program # 220:
To listen to the current Primary Language number
You will hear:
“Two Two Zero (0.6 sec silence) One”
Program # 121:
Pilot Greeting
Enable / Disable Pilot Greeting.
Disable = 0, Enable = 1. (Default = 0)
The Pilot greeting is a short greeting played before the Main greeting in
the Multilingual mode of operation. The Pilot greeting gives the option to
the caller to select the Language of choice (as described in Program #120).
This Pilot program may also be enabled in a single Language environment
- if you want new callers to be transferred to the Operator with the shortest
possible delay when they do not know the extension number. This feature
is also useful in transferring callers from rotary phones to the Operator as
quickly as possible.
For example, the Pilot greeting could be “Thank you for calling ABC
Company. Press 1 for further options or stay on the line for assistance”.
Those callers who know the extension may dial the extension immediately
while the Pilot greeting is playing or if they wish to listen to further options
may press 1 and then use the single digit plan or dial the extension after
listening to the main greeting.
Program # 221:
To listen to the current value
You will hear:
“Two Two One (0.6 sec silence) Zero”
Program # 122:
Record Pilot greeting
To record your message, do as follows:
Enter 122 Listen to the long tone and begin speaking after the tone. To
terminate the recording, finish speaking, wait for 2 seconds and then press
#.
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Содержание ATT 2000
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