Synectix ATT 2000, Руководство пользователя

Страница: 32 / 56

103 4 901 02 03 04 05
103 5 906 07 08 09
103 6 911
The single digit dialing plans for the digits 1, 2 and 3 are same as in the case
of the standard Auto Attendant . However, when a caller presses 4, the voice
menu message no. 1 is played (the entry 901 indicates that 9xx is a voice
prompt and 01 means the first message is played. Hence, 9xx extensions are
not allowed with the Audiotex menus). The following entries of 02, 03, 04 and
05 mean that in message no. 01, the user has enabled further options for
digits 1, 2, 3 and 4. (A maximum of 6 sub-menu options may be
programmed.) So, while the menu message no. 01 is playing, if the caller
presses 1, the menu message 02 is played. If 2 is pressed menu message 03 is
played; if 3 is pressed menu message 04 is played and if 4 is pressed, menu
message 05 is played. The menu message stops playing as soon as the caller
presses any digit.
At the main menu, if the caller presses 5, the menu message no. 06 is played.
This message should have a recording giving options for digits 1, 2 and 3
(since 3 entries follow the 906 entry for the single digit-dialing plan for digit 5)
At the main menu, if the caller presses 6, the menu message no. 11 is played.
This recording has no sub menus.
In the above example, main menu message is Level 1, the sub-menu
messages 01, 06 and 11 are Level 2 messages and all the others are Level 3
messages.
Sample voice sub-menus for above example could be as given below :
301 -
“XYZ Company manufactures Digital Music On-Hold units, Call
Accounting Systems, Auto Attendants and Voice Mail systems. For
information on Digital Music On-Hold press 1, for Call Accounting
press 2, for Auto attendant press 3 and for Voice mail press 4.
302 - The Music On-Hold is available with a recording time of up to 8
minutes. These units have fully non-volatile voice storage with more
than 1 million recording cycles and retention of recording is
guaranteed for 10 years without power.
303 - The Call Accounting systems are available as Stand-alone units with a
built in modem port, PMS interface for most of the popular PMS
systems, PBX integration etc. Standard models have storage for 3000
calls and may be upgraded to 15000 calls.
304 - The Auto Attendants are available in 2 port versions with 4 minutes
of voice storage available for each port. They are fully remote
programmable and even the Main greeting may be recorded from a
32