Call Management
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Synapse SB67030/031 Deskset and Accessories User’s Guide
Call Deck
The Call Deck is the list of active, held, parked, and ringing calls. Because the screen is too small to easily display multiple calls
at the same time, the Handset stacks them like a deck of cards in order of priority. The top of the display no longer displays the
date and time. Instead, the phrase
Next Call
appears.
Review calls by pressing the or navigation key. The Call Deck loops; after reaching the last
call in the deck, press the navigation key again to return to the beginning. The order of priority is:
a. Incoming calls — Always on top.
b. Active calls — On top, as shown in Figure 86, except when there is an incoming call.
c. Ignored calls — When you have received multiple incoming calls and have pressed
during an incoming call.
d. Held calls — As shown in Figure 87.
The
and
icons at the top of the display indicate that you can press the or navigation
key to view other calls.
If you navigate away from a current active call but are still in the Call Deck, you switch back to the
active call after 10 seconds of inactivity.
Graham Bell
9-1-250-555-0123
02:01 ON A CALL
XFER
CONF
NEXT CALL
Figure 86. Active Call
with Incoming Call
12:30p Feb 23
Graham Bell
232-555-0176
03:10 ON HOLD
Figure 87. Held Call
