Synapse AT&T SB67030, Руководство пользователя

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Troubleshooting 246
Synapse SB67030/031 Deskset and Accessories User’s Guide
Calls Generally
Symptom Probable Cause Corrective Action Calls Generally
Calls are dropped. Restoring Deskset settings or
updating software while that
extension is in use will cause
all calls to be dropped.

Your system administrator should avoid updating software
or restoring Deskset settings when you are likely to be
using the phone.
The network is down.

Ensure that the Ethernet cable is securely plugged into
the network port beneath your Deskset labeled
and
that the other end is plugged into your office LAN.
The Deskset extension was
changed during the call.

Contact your system administrator. If changes were made
to your extension while you were on a call, that call is
dropped.
Deskset cannot make or
receive phone calls Putting the T1 Gateway into
loopback test mode prevents
phone calls from occurring.

Do not run loopback tests while the T1 trunk is in use.
Your Deskset is not
synchronized.

Press MENU –> 4 to verify that the
Deskset Status
is
Synchronized
. See “Deskset cannot make or receive
phone calls and the Deskset screen displays
Synchronizing....” on page 245
.
Your Deskset is not
connected to the LAN.

Ensure that the Ethernet cable is securely plugged into
the network port beneath your Deskset and that the other
end is plugged into your office LAN.
On outside calls, you hear an
excessive echo at the
Deskset. The automatic PSTN
Gateway line calibration did
not run properly.

See your system administrator. There may be non-system
equipment connected in parallel to the telephone line.