Sun Microsystems StorEdge T3+, Руководство по обслуживанию

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3-1
C H A P T E R
3
Diagnosing Problems
This chapter provides the qualified service provider with troubleshooting techniques
for the Sun StorEdge T3 and T3+ array and contains the following sections:
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Section 3.1, “Diagnostic Information Sources” on page 3-1
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Section 3.2, “Troubleshooting Flow Charts” on page 3-3
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Section 3.3, “Initial Troubleshooting Guidelines” on page 3-7
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Section 3.4, “Verifying the Data Host Connection” on page 3-8
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Section 3.5, “StorTools Connectivity Tests” on page 3-8
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Section 3.6, “Checking Array Boot Status” on page 3-11
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Section 3.7, “Telnet Connection Status Checks” on page 3-14
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Section 3.8, “Identifying Miscabled Partner Groups” on page 3-19
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Section 3.9, “Identifying Data Channel Failures” on page 3-23
3.1 Diagnostic Information Sources
TABLE 3-1
summarizes the diagnostic tools available to you.
TABLE 3-1
Diagnostic Functions and Tools
Function Tools That Can Be Used
Array boot monitoring LEDs, CLI(S),
Array boot PROM
commands CLI(S)
Host data path diagnosis StorTools(A) application
Internal monitoring LEDs, CM, CLI (E), CLI(S), SNMP, StorTools (M) application,
syslog, SRS
Configuration LEDs, CM, CLI (E), CLI(S)