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11. Warranty
Common
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The scope of warranty of our delivered products is limited only to what we manufactured.
Warranty (period and description)
Period
The warranty period applies only to new products and represents 18 months after the shipment or 12 months after the
actual operation, whichever is shorter.
Description
If the product failed within the warranty period, in the case where mounting is done properly, connection and main-
tenance & administration are followed according to the maintenance manual, and the product is properly run based
on the specification on the catalog or under conditions agreed between us, we will repair or provide an alternative
product at our discretion for free of charge, except the exclusions below
However, as far as the product is connected with customers' other devices, we will not indemnify those expenses on
dismounting from/mounting on the devices, etc. and other associated construction expenses, transportation expens-
es and opportunity loss and operation loss the customers suffered from, and other indirect damages.
Exclusion
from the
warranty
The following items will be excluded from the warranty:
1
.
A breakdown resulting from defects in the mounting of the product and connection with other devices, etc.
2
.
A breakdown resulting from insufficient maintenance & administration and improper handling of the product, in-
cluding a case that the product is not stored according to our defined storage manual.
3. A breakdown resulting from operation which does not fall within our specification and other operation conditions
and use status we hardly can know or a failure caused by the use of lubricant which we do not recommended.
4. A breakdown resulting from defects, special specification, etc of device prepared and connected by customer.
5. A breakdown resulting from modification or reconstruction of the product.
6. A breakdown resulting from defects in parts supplied or specified by customers.
7. A breakdown caused by inevitable force including earthquake, fire, flood disaster, salt damage, gas damage, and
lightning strike, etc.
8
.
Warranty of natural wear and tear, abrasion, and deterioration of consumable parts such as a bearing and oil seal,
etc. under normal usage.
9. A breakdown caused for reasons not attributable to each of the above item.
