April 13, 2009
115-V 20-Amp 60-Hz Self-Timed Unit
15
TROUBLESHOOTING
115-V 20-Amp 60-Hz Self-Timed Unit
If you are having problems with your SUITMATE
®
unit please read through the numbered questions below to
see if the condition you are experiencing is described and answered. If you still have difficulty, please contact
the factory for recommendations at: (Telephone) 800-553-3353, (Fax) 847-742-3552,
or (E-Mail) [email protected].
1) Is the unit dead? No sound, hum, etc., when the Lid is held down?
NO.
Go to question 2.
YES.
Is there power to the unit?
YES.
Go to question 1.A.
NO.
To make certain there is no power to the unit, use an A.C. voltmeter set to the appropriate
range and measure across the “LINE” side of the GFCI.
1.A.
Is the GFCI tripped out?
YES.
Reset the GFCI by pressing the red button.
NO.
Go to question 1.B.
1.B.
Is the Micro Switch working?
Test the Micro Switch by slowly depressing the Lid and listening for a faint click.
YES.
The Micro Switch may be faulty. Check the Micro Switch by using an A.C.
voltmeter to make certain that power is getting to the motor.
NO.
The Micro Switch may be out of adjustment. Consult the SUITMATE
®
MICROSWITCH ADJUSTMENT PROCEDURE in this manual.
2) Does the unit hum, but not operate, when the Lid is held down?
NO.
Go to question 3.
YES.
Does the basket spin freely? Test by depressing the Brake Rods manually and trying to
spin the basket.
YES.
There is some other problem with the unit and an Exchange may be recommended.
NO.
Something may be obstructing the Basket. Pull the Basket to the side and, with a flashlight,
look for an obstruction. Remove the obstruction.
3) Does the unit Leak?
NO.
Go to question 4.
YES.
There is probably an obstruction, of the drain hose or drain channel. Remove the drain hose and
make certain it is not plugged. The drain channel is a two-inch U channel that runs around the
perimeter of the interior of the unit. Check for an obstruction by pulling the Basket aside and, with a
flashlight, look for something blocking the drain channel or hose. If foreign objects or debris are found,
remove them with a coat hanger or other implement.
4) Does the unit operate intermittently?
NO.
Go to question 5.
YES.
Does the basket spin freely? Test by depressing the Brake Rods manually and trying to spin
the Basket.
YES.
The Motor Thermal Breaker may be faulty.
NO.
There may be a partial obstruction of the Basket causing the Motor to overheat and the
Motor Thermal Breaker to kick out. Check for an obstruction by pulling the Basket aside and,
with a flashlight, look for something blocking the drain channel or hose. If foreign objects or
debris are found, remove them with a coat hanger or other implement.
WWW.RESTROOMDIRECT.COM 704•937•2673 129 Oakpark Dr., Unit A, Mooresville, NC 28115
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