Copyright © 2006 – STM Norway AS
Publication no. 101557, Rev. T, November 3
th
, 2006
Page 103
Event
Severity
User action
required
Comment
Missing Table
Major
None
The STM SatLink Terminal is not receiving a
mandatory DVB-S/DVB-RCS table on the
forward link. If the problem does not
disappear within 10-60 minutes please
contact the DVB-RCS gateway operator.
TCT Inconsistency
Critical
Restart Terminal
There is an error in the received TCT table.
If the problem does not disappear within 10-
60 minutes please contact the DVB-RCS
gateway operator.
Frequency out of
range
Major
Check ODU
configuration
TX or RX frequencies outside the supported
ranges of the IDU and ODU have been
detected. Please check that the ODU
configuration matches the frequencies in use
on the satellite and that the ODU in use is
compatible with the IDU IF interface.
ODU Communication
Failure
Critical
Check that cable
to ODU is
connected and
that the Terminal
is configured for
the correct ODU
(type CLI
command
odu
show
)
The STM SatLink Terminal is not able to
establish DiSEqC communication with the
ODU. Possible causes may be:
-
Cable to ODU not connected
-
IDU not configured for correct ODU
-
The ODU is defect and must be repaired
ODU Temperature
High
Major
None
The temperature in the ODU has become too
high. If this happens several times without
extreme weather conditions the ODU must be
sent for repair.
ODU Temperature
Critical
Critical
Send ODU for
repair
The temperature in the ODU has become too
high, and the unit should be sent for repair.
ODU turned itself off
Critical
Restart terminal.
If the failure
occurs again the
ODU must be
sent for repair.
The ODU has powered itself down – most
likely because it has detected a failure. If this
happens more than once the ODU must be
sent for repair.
ODU PLL Lock Lost
Critical
Send ODU for
repair
The ODU is not able to transmit with the
correct TX frequency and must be sent for
repair.
ODU Short Circuit
Critical
Find and remove
cause of short-
circuit.
Restart terminal.
The power supply to the BUC has been short-
circuited. After removing the cause of short-
circuit the terminal must be restarted to
recover.
LNB Short Circuit
Critical
Find and remove
cause of short-
circuit.
Restart terminal.
The power supply to the LNB has been short-
circuited. After removing the cause of short-
circuit, the terminal must be restarted to
recover.
Failed to load
firmware
Critical
Send the IDU for
repair.
The IDU can not access the satellite interface
because failing to load the firmware. The
IDU must be sent for repair.
