53
7. TROUBLESHOOTING
PROBLEM:
WHAT TO DO:
The machine does
not respond when I
press the buttons.
• Make sure the machine is plugged in and turned on.
• If socket is on but you have no power, check the socket with another machine that you
know works.
• Check the power cord for any damage – cracks or splitting.
The machine is
turned on but the
pump is not working.
• Electromotor was turned off because of overheating. Wait for 45 minutes for the
machine to cool down. While the machine is cooling down do not unplug it.
All lights (except
Power) are blinking.
• The sealing strip has overheated. Wait for 45 minutes for the machine to cool down.
While the machine is cooling down do not unplug it.
The machine cannot
be locked.
• Switch the latch locking system to locked mode as described in 2.1.1.
You pressed the
wrong button.
• Use the Cancel button to stop all the operations. Start the process from the beginning.
The machine has
sucked in moisture.
• Stop all operations by pressing Cancel. Follow the procedure described in 2.4.1.
Air remains in the
bag.
• Make sure you have placed the entire open end of the bag in the middle of the vacuum
channel.
• Ensure that the bags you are using are at least 100/130 μm thick.
• Check if the bag is damaged – splits, perforations or bubbles.
Test: Seal the bag and submerge it in water. Bubbles will appear from the damaged
parts.
• When using foil rolls, make sure that the first sealing edge is correctly sealed.
• Do not cut the foil lengthwise to make narrower bags because it disturbs the distribu
-
tion of the ribbed profile and consequently the air cannot be removed sufficiently.
The bag doesn’t hold
vacuum.
• Before sealing, make sure the edges of the bag are clean and without creases. Clean
and dry the edge thorougly. If needed, remove any particles of the food.
• If you are vacuum packing foods with sharp edges (e.g. bones), cover them with a
paper towel.
Bag melts or
cannot be sealed
completely.
• Make sure you are using bags that are at least 100/130 μm thick and two-ply.
• Before sealing, ensure that the edges of the bag are clean and dry.
The machine seals
several bags (up to 5
times) then it seems
it is not working
properly anymore.
• We strongly recommend vacuum bags that are at least 100/130 μm thick. There are
many different types of vacuum bags available on the market so pay special attention
to the quality. Our recommendation is to use original vacuum bags from Status, which
are two-ply and 100/130 μm thick.
The vacuum
container doesn’t
hold the vacuum.
• Make sure that your attachment is correctly inserted (as shown in Figure 9).
• Make sure the container lid (especially gaskets) is clean and dry and in the correct
position.
• Make sure the valve on the lid of the container is clean and dry. If needed, reassemble
and clean it.
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