08/2008
2 Machine information
2.5 Remote access
© Siemens AG 2008 All Rights Reserved
ePS Network Services, Function Manual (FH) - Release 08/2008
2-69
Note
It is not easy for the machine operator to operate the chat window without a
mouse. The service technician should therefore minimize the chat window during
a desktop control session. The chat window on the machine control is automati-
cally placed in the foreground if a text message is received.
If the machine operator wants to send a text message on his or her own initiative
and the chat window is minimized, the operator can place the chat window in the
foreground via a softkey.
2.5.5 Granting permission to execute functions
Prerequisite
If you want to take control of the machine control, the machine operator has to
grant you permission. The machine operator can grant you permission for the re-
quested "Desktop control" function alone, or for all functions that you may still want
to use during the service session.
Indicate to the machine operator that it is simpler for both to grant permission for
the entire session.
Desktop control
1. Go to the "Desktop" tab and click "Request Desktop Control ..."
The following display appears for your information. You can acknowledge it
with "OK".
Fig. 2-39: Requesting permission
2. As soon as permission has been granted at the machine end, the window is
acknowledged automatically.
In this dialog box, the machine operator permits monitoring of the machine
control, as well as general execution of all functions without prior confirmation
by the machine operator via "Grant Permissions for all actions …".