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Troubleshooting
If a problem occurs during use, promptly stop using the oven. If the error was caused by a
product failure, please do not operate the unit again request for repair.
In some cases, errors may be caused by something other than a malfunction. Before
requesting repair, verify the following.
Symptom Cause
Remedy
The power is turned ON
but nothing is displayed.
The power cable is unplugged
from the outlet, or the power
cable is not connected
securely to the sampler.
Ensure that the power cable is
securely plugged into the outlet,
and connected to the sampler.
The blower does not run
even after the
[START/STOP] button is
pressed.
The button was accidently
pressed twice in a row.
Press the button once properly.
A slight airflow has developed
over the flow meter (resulting
in a "ZERO ERROR" display).
Wait for the airflow to settle down.
Then press the [START/STOP]
button.
The clock time is not
right, or the clock reads
"2000/1/1" when the
power is turned OFF.
The internal battery is dead.
(The internal battery icon is lit.)
The battery must be replaced.
Contact the distributor where you
purchased the product.
There is no sampling
data.
The internal battery is dead.
(The internal battery icon is lit.)
The battery must be replaced.
Contact the distributor where you
purchased the product.
The sampler does not
recover from a power
outage.
The internal battery is dead.
(The internal battery icon is lit.)
The battery must be replaced.
Contact the distributor where you
purchased the product.
The power outages have
occurred intermittently.
A power outage will not be
registered if the voltage fluctuates
intermittently or gradually drops.
Ensure that the power supply is
stable.
The blower has stopped. The blower temperature has
reached or exceeded 95
°
C.
(A blower RPM error has been
recorded.)
A blower temperature error may
occur if the suction pressure is too
high or if measurements are
performed in direct sunlight. Lower
the configured flow rate, or move
the sampler to a cooler location.
A blower ERR error has been
recorded.
Maintenance or repairs may be
necessary. Contact the distributor
where you purchased the product.
The temperature display
reads close to -50
°
C.
The
atmospheric
temperature
sensor connector has come
loose, or is not connected
properly.
Check that the
atmospheric
temperature sensor connector is
properly connected.
"POWER TROUBLE" is
displayed.
Abnormality of internal power
supply.
The unit needs repairs and
replacement. Please contact the
distributor where you purchased
the product.