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Troubleshooting For File Conversions
PDF couldn't be opened
The PDF file may be damaged, or created with very untypical settings using third-
party software.
You cannot open a password protected PDF file
The PDF file may be protected by open and permissions passwords and by
limitations on how the PDF may be used. See
Protected PDF Files
.
Converted file has fewer pages than the original
Check the
Image-only Pages
options in the Document Options panel. If
Skip
is
selected, the PDF Converter will leave out the image-only pages from the output file.
Converted file has some image-only pages
Check the
Image-only Pages
options in the
Document Options
panel. If the
Add to
Document as Image
option is selected, all the pages without a text layer in the PDF
file will be put as images in the converted file. Remember, in the
Preview
panel you
can check whether the pages of a PDF file have a text layer or are image-only
pages.
shows that a text layer was detected for a page.
shows the image-only pages.
Converted file has incorrect character display
The PDF file may use non-standard character encoding for some or all of its text.
Enable the
Recognize non-standard encoded pages
option in the
Document
Options
panel or in the
Spreadsheet Options
panel. Check also the language
selection for recognizing non-standard encoded pages in the OCR Settings dialog
box. To do this click the Settings button in the
Document Options
or
Spreadsheet
Options
panel.
Uninstallation
1. Select
Add / Remove Programs
from the Control Panel.
2. Select ScanSoft PDF Professional 3.0.
3. Click
Remove
to uninstall the program or
Change
to auto-repair it.
