NovaChat User’s Guide
258
Troubleshooting
The device no longer produces sound. / The amplifier no longer
produces sound. / The volume is limited to just the device’s speakers.
Airplane mode may have been turned on, the device sound may be
turned off, or the Bluetooth connection to the amplifier may be lost.
How you check Airplane mode, device sound, and Bluetooth
depends on the version of Android on your device. These options
may not be available on your device.
Check the Airplane mode setting
Option #1:
Go the Android home page and swipe down from the top
of the screen. On some devices, you may need to swipe down twice.
If the Airplane mode icon shows that Airplane mode is turned on
, tap the icon to turn Airplane mode off
.
Option #2:
Open the Android
Settings
and select
Airplane mode
in
the left pane. If the setting in the right pane shows On, tap the
setting to change it to Off.
Option #3:
Press and hold the device’s power button. If Airplane
mode shows “Airplane mode is ON”, tap
Airplane mode
. “Airplane
mode is OFF” will appear.
Check the device Sound setting
Option #1:
Go the Android home page and swipe down from the top
of the screen. On some devices, you may need to swipe down twice.
If the Mute icon is displayed, tap the icon to change it to the
Sound
icon.
Option #2:
Open the Android
Settings
and select
Sound
in the left
pane. If the Sound mode setting in the right pane shows Mute, tap
the setting and select
Sound
.
Option #3:
Press and hold the device’s power button. If Silent mode
shows “Sound is OFF”, tap
Silent mode
to turn sound on.
