10 February 2005
SERVICE CALL
4-19
Trouble-
shooting
No.
Definition
Symptom Possible
Cause
Application function selection error
997 B
The application selected by a key
press on the operation panel does not
start or ends abnormally.
•
Software for that application is defective
•
An option required by the application
(RAM, DIMM, board) is not installed.
Application start error
998 B
•
After switching the machine on, the
application does not start within 60
s. (No applications start or end
normally.)
•
Software for that application is defective
•
An option required by the application
(RAM, DIMM, board) is not installed.
Program download error
999 B
The download (program, print data,
language data) from the SD card
does not execute normally.
Important Notes About SC999
•
This SC is not logged, because it
operates primarily in the download
mode.
•
If the machine loses power while
downloading, or if for some other
reason the download does not end
normally, this could damage the
controller board or the PCB
targeted for the download and
prevent subsequent downloading. If
this problem occurs, the damaged
PCB must be replaced.
•
Software defective
•
An option required by the application
(RAM, DIMM, board) is not installed
•
Board installed incorrectly
•
BICU defective
•
Controller defective
•
SD card defective
•
NVRAM defective
•
Loss of power during downloading
Содержание TH-C1b
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