10 February 2005
SERVICE CALL
4-7
Trouble-
shooting
No.
Definition
Symptom Possible
Cause
Transfer belt mark detection error
481 D
•
The main motor is operating or
changes its speed.
→
The lock
signal is detected.
→
The belt mark
sensor signal is not detected for 0.2
second in normal speed mode or
0.4 second in half speed mode.
•
Defective main motor
•
Image transfer belt out of position
•
Belt mark blurred or absent
3rd tray error
503 B
•
The tray lift motor turns on.
→
The
top of the paper stack is not
detected for 18 seconds.
•
The tray is set.
→
The top of the
paper stack is detected.
→
The
bottom plate is lowered.
→
The
stack detection is not cleared within
7 seconds.
→
These steps are
repeated 4 times.
•
Defective paper height sensor
•
Defective tray lift motor
4th tray error
504 B
•
The tray lift motor turns on.
→
The
top of the paper stack is not
detected for 18 seconds.
•
The tray is set.
→
The top of the
paper stack is detected.
→
The
bottom plate is lowered.
→
The
stack detection is not cleared within
7 seconds.
→
These steps are
repeated 4 times.
•
Defective paper height sensor
•
Defective tray lift motor
Duplex unit communication error
515 D
•
A connection error occurs.
•
The signal is sent from the copier to
the duplex unit every 3 seconds
while paper is not transported by
the unit. However, the duplex unit
does not respond within 5 seconds.
•
Defective duplex unit board
•
Defective BICU
•
Defective IOB
•
Defective connection (Main unit -
Duplex unit)
Fusing unit motor
520 D
•
The motor starts or changes speed.
→
The lock signal does not
continue for 1 second within a 3-
second interval.
•
The motor starts.
→
The lock signal
is detected and operation proceeds
normally.
→
The lock signal is
interrupted for 1 second.
•
Defective fusing unit motor
Paper feed motor error
521 D
•
The motor starts or changes speed.
→
The lock signal does not
continue for 1 second within a 3-
second interval.
•
The motor starts.
→
The lock signal
is detected and operation proceeds
normally.
→
The lock signal is
interrupted for 1 second.
•
Defective paper feed motor
Содержание TH-C1b
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