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Additional Troubleshooting

Strange noise is heard.

If a supply was recently replaced or an option attached in the area the strange noise is coming from, check
the supply or option is properly attached. If the strange noise persists, contact your sales or service
representative.

No e-mail is received when an Alert occurs, and after resolving an Alert.

• Confirm [Auto Email Ntfy] is [On] using the [System] menu on the Control Panel. See "System Menu",

Software Guide.

• Access the printer through the Web browser, log on as an administrator on the Web Image

Monitor, and then confirm the following settings in "Auto E-mail Notification":

• Device E-mail Address
• Groups to Notify
• Select Groups/Items to Notify

For details about the settings, see Web Image Monitor Help.

• Access the printer through the Web browser, log on as an administrator on the Web Image

Monitor, and then confirm the settings of the SMTP server in "E-mail".
For details about the settings, see Web Image Monitor Help.

• When the power is turned off before the e-mail is transmitted, the e-mail will not be received.
• Check the e-mail address set for the destination. Confirm the printer's operation history using the Web

Image Monitor's System Log menu in "Network". If the e-mail was sent but not received, the destination
may be incorrect. Also check the information concerning error mail from the e-mail server.

The setting for Notify by Email on the System Menu was changed from Off to On, but e-mail
is not arriving.

After changing the setting, turn the printer's power off and then back on again.

Error notification e-mail was received, but no error-solved e-mail is received.

Check e-mail is set for sending using the Web Image Monitor's "Auto E-mail Notification" at the time the
error was fixed. You must click the [Edit] button of [Detailed Settings of Each Item] in "Auto E-mail
Notification", and set [Notify when error:] to [Occurs & Fixed] on the displayed screen.
For details about the settings, see Web Image Monitor Help.

Alert Resolving is set for sending e-mail, but no Alert-resolved e-mail is sent.

If the power of the main unit is turned off after an Alert occurs, the Alert is resolved during the time the power
is off: no Alert-resolved e-mail is sent.

9. Troubleshooting

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Содержание LP131n

Страница 1: ...intenance Kit Cleaning the Printer Adjusting the Printer Troubleshooting Removing Misfed Paper Appendix 1 2 3 4 5 6 7 Read this manual carefully before you use this machine and keep it handy for future reference For safe and correct use be sure to read the Safety Information before using the machine Hardware Guide Operating Instructions ...

Страница 2: ...nager are registered trademarks of Adobe Systems Incorporated PCL is a registered trademark of Hewlett Packard Company Apple AppleTalk EtherTalk Macintosh Mac OS and True Type are trademarks of Apple Computer Inc registered in the U S and other countries IPS PRINT Printer Language Emulation Copyright 1999 2000 Oak Technology Inc All rights reserved NetWare is a registered trademark of Novell Inc O...

Страница 3: ...ing the controller board 20 Attaching Paper Feed Unit TK1030 22 Attaching Envelope Feeder Type 400 25 Attaching Hard Disk Drive Type 2650 27 Attaching Memory Unit Type C 128MB 256MB SDRAM Module 29 Attaching IEEE 802 11b Interface Unit 33 Attaching Gigabit Ethernet Board Type A 37 Attaching Optional Cards 40 Attaching AD1000 Duplex Unit 42 3 Connecting the Printer Network Connection 47 Reading the...

Страница 4: ...ng Paper 78 Types of Paper and Other Media 78 Paper Not Supported by this Printer 82 Print Area 83 Loading Paper 85 Loading Paper in Tray 1 and the Optional Paper Feed Unit 85 Loading Paper in the Bypass Tray 94 Loading Envelopes 100 Switching Between Paper Trays 105 6 Replacing Consumables and Maintenance Kit Replacing the Toner Cartridge Print Cartridge 107 Replacing the Maintenance Kit 112 Befo...

Страница 5: ...aper Misfeeds Occur Frequently 158 The printed image is different from the image on the computer 159 When Printer is Not Functioning Properly 161 Additional Troubleshooting 162 Using the Envelope Lever 164 10 Removing Misfed Paper Removing Misfed Paper 167 When Remove Misfeed Paper Tray Appears 167 When Remove Misfeed Internal Path Appears 169 When Remove Misfeed Paper Exit Cover Appears 171 When ...

Страница 6: ...Options 192 INDEX 197 4 ...

Страница 7: ...50S Do not incinerate toner or toner containers Toner dust may cause flashback when exposed to open flames The inside of this printer becomes very hot Do not touch parts with this label indicating a hot surface Touching these parts will result in burns The inside of this printer becomes very hot Do not touch parts with this label indicating a hot surface Touching these parts will result in burns 5...

Страница 8: ...The inside of this printer becomes very hot Do not touch parts with this label indicating a hot surface Touching these parts will result in burns 6 ...

Страница 9: ...nstallation Guide Contains procedures for removing the printer from its box connecting it to a computer and installing its driver Hardware Guide This manual Contains information about paper and procedures such as installing options replacing consumables responding to error messages and resolving jams Software Guide Contain procedures for using this machine in a network environment utilizing the so...

Страница 10: ... read these notes They can be found in the Safety Information Indicates points to pay attention to when using the machine and explanations of likely causes of paper misfeeds damage to originals or loss of data Be sure to read these explanations Indicates supplementary explanations of the machine s functions and instructions on resolving user errors This symbol is located at the end of sections It ...

Страница 11: ... the printer for the specified models This explains about the 220 240 V model printer Read if you purchase this model This explains about the 120 V model printer Read if you purchase this model You can identify the printer s model by checking the label on its inside as shown AUB067S 9 ...

Страница 12: ...ck Read manuals If you want to read manuals from CD ROM click Read HTML Manuals or Read PDF Manuals 5 Follow the instructions on the screen to complete the installation 6 Click Finish when the installation is completed 7 Click Exit Auto Run may not work under certain operating system setting If this is the case copy all data on the CD ROM root directory to your hard disk drive and then launch Setu...

Страница 13: ...tray to print onto thick paper OHP transparencies adhesive labels envelopes as well as plain paper When printing on custom paper size printer driver settings are required Up to 100 sheets of plain paper 80 g m2 20 lb can be loaded See p 75 Paper and Other Media Supported by This Printer and p 85 Loading Paper 4 Control Panel Contains keys for the printer operation and display that shows the printe...

Страница 14: ...d to feed one sheet of paper at a time Clean the friction pad when more than one sheet of paper is fed into the printer Also replace the friction pad when the message Replace Maintenance Kit appears 13 Paper Tray Cover Prevents paper inside the tray from getting dirty 14 Power Port Connect the power cable to this port and the other end of the cable to the outlet 15 Rear Cover Remove this cover to ...

Страница 15: ...f it becomes dirty clean it See p 129 Cleaning the Printer 5 Transfer Roller Cover Open this cover when replacing a transfer roller 6 Transfer Roller When Replace Maintenance Kit appears on the display replace this roller 7 Fusing Unit Lock Levers Lift these levers when replacing the fusing unit 8 Fusing Unit Fuses the image onto paper When Replace Maintenance Kit appears on the display replace th...

Страница 16: ...r also appears on the display 4 Data In indicator Blinks while the printer is receiving data from a computer Is on if there is data to be printed 5 Online key Press this key to switch the printer between online and offline 6 Job Reset key When the printer is online press this key to cancel any ongoing print jobs See Canceling a Print job Software Guide 7 Form Feed key If the printer is offline pre...

Страница 17: ...on on the display 10 Enter key Press this key to execute menu items selected on the display Press this key to clear some errors 11 keys Press keys to increase or decrease values on the display when making settings Keep the key pressed to quicken scrolling and increase or decrease values on the display in units of 10 Control Panel 15 1 ...

Страница 18: ...1 Guide to the Printer 16 1 ...

Страница 19: ...ly it could become damaged Damaged plugs or cables can cause an electrical or fire hazard When lifting the machine use the grips on both sides The machine could break or cause an injury if dropped The voltage rating of the connector for options is 24 V DC or less Option List The following is a list of options for this printer Paper Feed Unit TK1030 Envelope Feeder Type 400 AD1000 Duplex Unit Memor...

Страница 20: ... Install the module to the SDRAM module slot on the controller board There are three types of memory unit 128 MB and 256 MB 7 Install the IEEE 802 11b interface unit or the Gigabit Ethernet board Install one of these options into the vacant expansion slot on the left of the controller board The followings can be installed IEEE 802 11b Interface Unit Gigabit Ethernet Board Type A Do not install mor...

Страница 21: ...by removing the rear cover of the printer See p 42 Attaching AD1000 Duplex Unit Up to two Paper Feed Units TK1030 can be attached The upper optional paper feed unit is displayed with Tray 2 and the lower unit is displayed with Tray 3 on the display The Envelope Feeder is a tray that slides into the optional paper feed unit Without the optional paper feed unit the Envelope Feeder cannot be used You...

Страница 22: ...ce Unit See p 37 Attaching Gigabit Ethernet Board Type A 4 Hard Disk Drive Type 2650 See p 27 Attaching Hard Disk Drive Type 2650 You cannot install following options at the same time IEEE 802 11b Interface Unit Gigabit Ethernet Board Type A Caution when re installing the controller board This section describes handling the controller board when installing options If you slide out the controller b...

Страница 23: ... following may occur if the controller board is not properly installed all control panel indicators are lit no control panel indicators is lit the error message appears on the display Available Options 21 2 ...

Страница 24: ...ghs about 17 kg 37 5 lb When lifting the machine use the inset grips on both sides Otherwise the printer could break or cause injury if dropped Do not slide out more than one paper tray at a time Fully extending more than one full tray at a time can cause the machine to topple over Check the printer nameplate to confirm the model code Before using the new paper feed unit you must make settings in ...

Страница 25: ...the bottom of the printer there are three holes AUB100S AUB200S 5 Attach the interface cable to the printer 6 Plug the printer s power cord back into the wall outlet and then turn on the power After finishing installation you can check whether the paper feed unit is properly installed Print the configuration page from the List Test Print menu If it is installed properly you will see Paper Feed Att...

Страница 26: ...om the start If you cannot install it properly even after attempting reinstallation contact your sales or service representative To attach two paper feed units at the same time first stack them one upon the other and then attach them as a single unit Printing the Test Page Quick Installation Guide p 85 Loading Paper p 141 Adjusting Tray Registration 2 Installing Options 24 2 ...

Страница 27: ...o optional paper feed units The envelope feeder unit can be used in Tray 2 and Tray 3 The main unit s feed tray Tray 1 cannot be used for this purpose The following explanation uses the example of installing the envelope feeder unit in Tray 2 1 Check the package contains the following Envelope Feeder AUB019S 2 Pull out the optional paper tray Tray 2 of the optional paper feed unit until it stops A...

Страница 28: ...per feed until it stops ZKEP340E This unit is a tray that slides into the optional paper feed unit Without the optional paper feed unit this Envelope Feeder cannot be used Keep the removed paper tray with paper in a cool dark place p 85 Loading Paper 2 Installing Options 26 2 ...

Страница 29: ...rive Do not subject the hard disk drive to physical shocks Before using the new hard disk drive be sure to make the settings in the printer driver 1 Check the package contains the following Hard Disk Drive ZKDX220J 2 Turn off the power of the printer and then unplug the power cable 3 Remove the two screws and the cover of the hard disk drive mounting bracket AUB215S The removed screws and cover ar...

Страница 30: ...heck whether the hard disk drive is properly installed Print the configuration page from the List Test Print menu If it is installed properly you will see Hard Disk Drive for Device Connection on the configuration page If the Hard disk drive is not installed properly repeat the procedure from the start If you cannot install it properly even after reinstallation contact your sales or service repres...

Страница 31: ...he memory unit to physical shocks Before using the new memory unit Be sure to make settings in the printer driver Remove the default SDRAM module 64 MB before installing the optional SDRAM module 1 Turn off the power of the printer and then unplug the power cable and interface cable 2 Remove the two screws holding the controller board in place AUB202S The removed screws are required in fastening t...

Страница 32: ...S 5 Place the controller board on a flat surface The Memory Unit is installed in the slot shown in the illustration below AUB504S 6 Replacing the default SDRAM module press down the levers on both sides to remove the default module AUB505S 2 Installing Options 30 2 ...

Страница 33: ... it clicks AUA024S 8 Match the controller board to the top and bottom rail using the mark and then slide it into the printer slowly until it stops AUB207S 9 Push the handle of the controller board until it clicks AUB208S Attaching Memory Unit Type C 128MB 256MB SDRAM Module 31 2 ...

Страница 34: ...r under Total Memory on the configuration page The table below shows the total SDRAM module capacities Standard Extended Total 128 MB 1 128 MB 256 MB 128 MB 1 256 MB 384 MB 1 Value when the default SDRAM module 64 MB is removed If the memory unit is not properly installed repeat this procedure If you cannot install it properly even after reinstallation contact your sales or service representative ...

Страница 35: ...hing metal to discharge any static electricity Static electricity can damage the IEEE 802 11b Interface board Do not subject the 802 11b interface unit to physical shocks 1 Check the package contains the following IEEE 802 11b Interface Unit AUB247S 1 Interface Unit 2 Card 3 Antenna 4 Antenna Cap 2 Turn off the power of the printer and then unplug the power cable and the interface cable Attaching ...

Страница 36: ...b interface unit Keep it for possible future use 4 Attach the IEEE 802 11b interface unit Insert the end of the IEEE 802 11b interface unit into the slot AUB213S 5 Fasten the IEEE 802 11b interface unit to the controller board with the two screws AUB240S Check the IEEE 802 11b interface unit is connected firmly to be controller board 2 Installing Options 34 2 ...

Страница 37: ...he interface unit with the label facing down and the uneven black antenna surface facing up until it stops AUB214S 8 Attach the antenna cap to the card with the side that has both corners of the antenna cap cut out facing the screws AUB241S Use a coin or similar object if the screws do not turn easily Attaching IEEE 802 11b Interface Unit 35 2 ...

Страница 38: ...11b interface unit is not installed properly reinstall it following this procedure If you cannot install it properly even after attempting reinstallation contact your sales or service representative You need to make settings with the control panel before using the IEEE 802 11b interface unit For more information see IEEE 802 11b Wireless LAN Configuration Printing the Test Page Quick Installation ...

Страница 39: ...t mounted on the board Before handling the Gigabit Ethernet board ground yourself by touching something metal to discharge any static electricity Static electricity can damage the Gigabit Ethernet board Do not subject the Gigabit Ethernet board to physical shocks 1 Check the contents of the box AUB249S 1 Gigabit Ethernet Board 2 Ferrite Core 3 Protective caps one each for the ethernet port and the...

Страница 40: ...the two screws and the cover of the Gigabit Ethernet board mounting bracket AUB210S The removed cover is not used when installing the Gigabit Ethernet board Keep it for possible future use 5 Attach the Gigabit Ethernet board to the controller board Insert the end of the Gigabit Ethernet board into the slot AUB238S 2 Installing Options 38 2 ...

Страница 41: ...u If it is installed properly you will see Gigabit Ethernet for Device Connection on the configuration page If the Gigabit ethernet board is not installed properly reinstall it following this procedure If you cannot install it properly even after attempting reinstallation contact your sales or service representative You need to make settings with the control panel before using the Gigabit Ethernet...

Страница 42: ... optional cards while the printer is in use It may come loose even if pushed only slightly 1 Check the package contains the following AET104S 2 Turn off the power and then unplug the power cable 3 Remove the screw and the cover of the card slot at the back of the printer AUB218S Be sure to keep a screw removed during installation 2 Installing Options 40 2 ...

Страница 43: ...ly insert the optional card into the upper slot until the card clicks into the place AUB219S 5 Reattach the cover over the optional card Fasten the screw to secure the cover AUB220S Attaching Optional Cards 41 2 ...

Страница 44: ...ached prior to attaching the duplex unit Check the printer nameplate to confirm the model code 1 Check the contents of the box for the following items AD1000 Duplex Unit AUB014S 2 Turn off the power of the printer and then unplug the power cable 3 Remove the adhesive tape and paper AUB221S 2 Installing Options 42 2 ...

Страница 45: ...B222S 4 Open the rear cover AUB225S 5 Lower the rear cover until it is horizontal and then pull it away AUB234S Proceed to step 7 if the paper tray cover is not installed Attaching AD1000 Duplex Unit 43 2 ...

Страница 46: ...227S After finishing installation you can check whether the duplex unit is properly installed Print the configuration page from the List Test Print menu If it is installed properly you will see Duplex Unit for Connection Equipment on the configuration page If the duplex unit is not installed properly repeat the procedure from the start If you cannot install it properly even after reinstallation co...

Страница 47: ...n about adjusting the registration of the trays see Adjusting Tray Registration The rear cover of the printer is not used with the duplex unit attached keep it for possible future use Printing the Test Page Quick Installation Guide p 141 Adjusting Tray Registration Attaching AD1000 Duplex Unit 45 2 ...

Страница 48: ...2 Installing Options 46 2 ...

Страница 49: ... the optional Gigabit Ethernet board which supports 1000BASE T is available Use shielded Ethernet cable Unshielded cables create electromagnetic interference that could cause malfunctions The Ethernet cable is not supplied with this printer Select your cable according to the network environment 1 Attach the supplied ferrite core at the printer end of the Ethernet cable AUB503S 2 Connect the other ...

Страница 50: ... this core making a loop as shown AUB502S 2 Connect the Ethernet cable to the Gigabit Ethernet board AUB500S 3 Connect the other end of the cable to the network such as a hub The printer s Ethernet and USB ports are not available when the Gigabit Ethernet board is attached to the printer Network Connection Software Guide p 37 Attaching Gigabit Ethernet Board Type A 3 Connecting the Printer 48 3 ...

Страница 51: ...s off when 10BASE T is being used 2 Green comes on when the printer is properly connected to the network For the Gigabit Ethernet board AUB066S 1 Yellow comes on 100BASE TX is being used 2 Green comes on when 10BASE T is being used 3 Green and yellow lamps come on when 1000BASE T is being used Network Connection 49 3 ...

Страница 52: ... port 1 Connect the square shaped connector of the USB2 0 cable to the USB port AUB232S 2 If the Gigabit Ethernet board is attached connect the square shaped connector of the USB2 0 cable to the USB port of the board AUB243S The printer s Ethernet and USB ports are not available when the Gigabit Ethernet board is attached to the printer 3 Connect the opposite end s flat connector to devices such a...

Страница 53: ... p 37 Attaching Gigabit Ethernet Board Type A USB Connection 51 3 ...

Страница 54: ...ed interface cable Unshielded cables create electromagnetic interference that could cause malfunctions Voltage rating of the computer s parallel port DC 5 V max 1 Turn off the printer and computer 2 Connect the cable to the interface socket of the IEEE 1284 port AUB246S 3 Securely attach the other end of the parallel cable to your computer s parallel port Secure the cable Printing with Parallel Co...

Страница 55: ...ttings and their default values These items appear in the Host Interface menu Setting Name Value IPv4 Settings DHCP On IPv4 Address 011 022 033 044 Subnet Mask 000 000 000 000 Gateway Address 000 000 000 000 IPv6 Settings Stateless sett Active Frame Type NW Auto Select Active Protocol IPv4 Active IPv6 Not Active NetWare Active SMB Active AppleTalk Active Ethernet Speed Auto Select LAN Type Etherne...

Страница 56: ...the or key to display Active Protocol and then press the Enter key 5 Press the or key to set the network protocol and then press the Enter key 6 Press the or key to display Active or Not Active and then press the Enter key Set other protocols you need to set in the same way Select Not Active for unused protocols Enable IPv4 to use the Pure IPv4 environment of NetWare 5 5 1 NetWare 6 6 5 4 Configur...

Страница 57: ...ess and then press the Enter key Press the or key to enter the left most entry field of the address After entering the left field press the Enter key and then you can enter the next field After completing to enter in the all fields press the Enter key Do not set 011 022 033 044 as the IP address 11 If you use IPv4 use this method of assigning IPv4 address to assign subnet mask and gateway address ...

Страница 58: ...v4 Address Subnet Mask Gateway Address Consult your network administrator for information about making network settings 1 Press the Menu key AUB051S The Menu screen appears 2 Press the or key to display Host Interface and then press the Enter key 3 Press the or key to display Network Setup and then press the Enter key 4 Press the or key to display IPv4 Settings and then press the Enter key 4 Confi...

Страница 59: ...Guide Making Network Settings for Using NetWare If you use NetWare select the frame type for NetWare Select one of the items below if necessary Auto Select Default Ethernet II Ethernet 802 2 Ethernet 802 3 Ethernet SNAP Usually use the default setting Auto Select When you first select Auto Select the frame type detected by the printer is adopted If your network can use more than two frame types th...

Страница 60: ...work Setup and then press the Enter key 4 Press the or key to display Frame Type NW and then press the Enter key 5 Press the or key to select the frame type and then press the Enter key 6 Press the Online key The initial screen appears 7 Print a configuration page to confirm the settings made Printing the Test Page Quick Installation Guide 4 Configuration 58 4 ...

Страница 61: ...t 10 Mbps half duplex 10 Mbps full duplex 100 Mbps half duplex 100 Mbps full duplex auto negotiation auto selection Connection cannot be established if the Ethernet speed does not match your network s transmission speed The auto negotiation mechanism allows two interfaces to automatically determine an optimum Ethernet speed as soon as they are connected We recommend you select Auto Select 1 Press ...

Страница 62: ...or key to select the ethernet speed and then press the Enter key 6 Press the Online key The initial screen appears 7 Print a configuration page to confirm the settings made If Ethernet and wireless LAN IEEE 802 11b are both connected select which interface you want to use under LAN Type For details about printing the configuration page see Printing the Test Page Quick Installation Guide Printing t...

Страница 63: ...e To use IEEE 802 11b Wireless LAN set as the followings using the control panel press the Menu key and then select Host Interface Network Setup LAN Type and then IEEE 802 11b Also settheIPv4Address SubnetMask GatewayAddress DHCP FrameType NW andActiveProtocol under the Network Setup menu For details about setting items see p 53 Ethernet Configuration The 802 11b interface unit cannot be used simu...

Страница 64: ...b card for which the SSID Network Name setting is not necessary select Ad hoc The transmission mode of IEEE 802 11b can also be set using a Web browser For details see Web browser and Configuring the Network Interface Board Software Guide 6 If 802 11 Ad hoc or Ad hoc is selected for Comm Mode set the channel to use for transmission Confirm the network administrator for the channel to use 7 In the ...

Страница 65: ... setSSIDtousefortransmission Consult your network administrator for the SSID to use 1 In the IEEE 802 11b menu press the or key to display SSID and then press the Enter key If an SSID has been set you can check the SSID setting 2 Press the or key to display Enter ID and then press the Enter key 3 Press the or key to enter characters and then press the Enter key The number of characters you have en...

Страница 66: ...work Interface Board Software Guide WEP key can also be set using a Web browser For details see Web Image Monitor Help For details about printing the configuration page see Printing the Test Page Quick Installation Guide Configuring the Network Interface Board Software Guide Printing the Test Page Quick Installation Guide Web Image Monitor Help 4 Configuration 64 4 ...

Страница 67: ...enu screen appears 2 Press the or key to display Host Interface and then press the Enter key 3 Press the or key to display IEEE 802 11b and then press the Enter key 4 Press the or key to display Security Method and then press the Enter key 5 Press the or key to display WEP and then press the Enter key When activating the WEP Setting you will need to enter the WEP key If you have not entered the ke...

Страница 68: ...ted to 10 or 26 for hexadecimal and 5 or 13 for ASCII For ASCII character strings each uppercase and lowercase letter is recognized respectively 8 Press the Online key The initial screen appears 9 Print a configuration page to confirm the settings made In the case of using a WEP key on a network activate the WEP setting to be used for communication along with WEP Confirm the network administrator ...

Страница 69: ...ay Host Interface and then press the Enter key 3 Press the or key to display IEEE 802 11b and then press the Enter key 4 Press the or key to display Security Method and then press the Enter key 5 Press the or key to display WPA and then press the Enter key 6 Press the or key to display Encrypt Meth and then press the Enter key Setting Security Method of Wireless LAN 67 4 ...

Страница 70: ...thod and then press the Enter key Authentication settings are as follows WPA PSK Performs authentication using an encryption key a Pre Shared Key that is shared by the access point and client Enter the Pre Shared Key using between 8 and 63 ASCII characters Select PSK Entry using the or key in the WPA menu and then enter the characters WPA WPA uses CA certificates and a RADIUS server to provide sec...

Страница 71: ...10 Press the Online key The initial screen appears 11 Print a configuration page to confirm the settings made Printing the Test Page Quick Installation Guide Setting Security Method of Wireless LAN 69 4 ...

Страница 72: ...rtificate and or a Device Certificate EAP TLS PEAP Phase 2 is for TLS only To set WPA 802 1X you must enable SSL To set WPA 802 1X you must use Web Image Monitor Protection Using Encryption Software Guide Using Web Image Monitor Software Guide Installing a Site Certificate 1 Access the authentication server and obtain the CA Certificate Methods of obtaining certificates differ according to the ope...

Страница 73: ...mation page and then click OK 8 Updating appears Wait for about 2 minutes and then click OK 9 Click Details shown in the Device Certificate window as the memo pad icon for Requesting 10 Select all and then copy the entire Text for Requested Certificate text that is displayed in the Certificate Status window 11 Access the certificate authority server and then obtain the CA Signified Certificate usi...

Страница 74: ...inter s address in the address bar of a Web browser 3 Enter your login user name and password and then click Login For details about the login user name and password consult your administrator 4 Click Configuration and then click Wireless LAN Settings in Interface 5 Select Infrastructure Mode in Communication Mode 6 Enter the alphanumeric characters a z A Z or 0 9 in SSID according to the access p...

Страница 75: ... in Server ID PEAP Click Change in Password and then enter the password set in the RADIUS server Click Change on Phase 2 User Name and then enter the user name set in the RADIUS server Select MSCHAPv2 or TLS in Phase 2 Method When you select TLS Select the client certificate you want to use in WPA Client Certificate Make the following settings according to the operating system you are using Select...

Страница 76: ...4 Configuration 74 4 ...

Страница 77: ...ful of the paper feed direction The direction is determined for each paper size Input Paper Sizes Tray 1 Metric version Inch version A4 B5 JIS A5 81 2 14 Legal 81 2 11 Letter 51 2 81 2 The following sizes are supported but not indicated on the tray dial You should set the tray dial to and select the paper size with the control panel Metric version Inch version A5 51 2 81 2 81 4 13 Folio 81 2 13 Fo...

Страница 78: ...et with the control panel There is no dial on the tray Metric version Inch version A4 B5 JIS A5 A6 81 2 14 Legal 81 2 11 Letter 51 2 81 2 71 4 101 2 Executive 81 4 13 Folio 81 2 13 Foolscap 8 13 F GL Com 10 Env C5 Env C6 Env DL Env Monarch Env 7 68 101 2 16K Bypass Tray supports custom size paper approximately 64 216 mm 2 52 8 50 inches in width and 139 7 432 mm 5 50 17 01 inches in length Set as ...

Страница 79: ...5 Loading Paper Check that the top of the stack is not higher than the limit mark inside the tray Paper Size Supported by Both Side Printing The following paper sizes can be printed on both sides Metric version Inch version A4 B5 JIS A5 81 2 14 Legal 81 2 11 Letter 51 2 81 2 8 13 F GL 81 2 13 Foolscap 81 4 13 Folio 7 68 101 2 16K The envelope feeder unit requires the installation of the optional p...

Страница 80: ... used For more information about recommended paper contact your sales or service representative Do not use paper that has already been printed onto by other printers Storing Paper Paper should always be stored properly Improperly stored paper might result in poor print quality paper misfeeds or printer damage Recommendations are as follows Avoid storing paper in humid areas Avoid exposing paper to...

Страница 81: ...r setup Make the following settings using the control panel Press the Menu key select Paper Input and then select Letterhead for the selected tray s paper type Printer driver setup Click Letterhead in the Paper type list Both sided printing Possible Thick Paper Paper thickness 130 162 g m2 8 43 lb Printer setup Make the following settings using the control panel Press the Menu key select Paper Inp...

Страница 82: ...onal cautions Print speed for OHP transparencies is slower than for plain paper Depending on the setting made for mode switching the printer goes into standby mode 30 or 40 seconds after receiving a job We recommend you use a 4000 ANSI lumen or brighter overhead projector to project OHP transparencies When printing on OHP transparencies that have a print side load them with the print side facing u...

Страница 83: ...ing a pencil or ruler across them Some kinds of envelope might cause misfeeds wrinkles or print poorly Print quality on envelopes may be uneven if parts of an envelope have differing thicknesses Print one or two envelopes to check print quality The following can occur when printing on envelopes creased long edges smudged backs blurred print If envelopes are printed over with solid black white stre...

Страница 84: ... by this printer Paper meant for an ink jet printer Bent folded or creased paper Curled or twisted paper Torn paper Wrinkled paper Damp paper Paper that is dry enough to emit static electricity Paper that has already been printed onto except a preprinted letterhead paper Malfunctions are especially likely when using paper printed on by other than a laser printer e g monochrome and color copiers in...

Страница 85: ... stuck together damaged in any way with stamps attached with windows holes perforations cutouts or embossing with metal clasps string ties or metal folding bars designed to be interlocked with nicked edges or bent corners with rough wrinkled or laid finishes with any exposed adhesive when the flap is in the sealed or closed position Print Area Thefollowingshowstheprintareaforthisprinter Besuretose...

Страница 86: ... vary depending on the paper size printer language and printer driver settings Envelope AUB040S 1 Print area 2 Feed direction 3 Approx 10 mm 0 39 inches 4 Approx 15 mm 0 59 inches The print area may vary depending on the paper size printer language and printer driver settings 5 Paper and Other Media 84 5 ...

Страница 87: ...er feed unit Make sure paper is not stacked above the limit mark inside the tray Misfeeds might occur Do not put different types of paper in a single paper tray Up to 500 sheets of paper can be loaded in the paper feed unit This means a maximum of 1 500 sheets can be simultaneously loaded when two additional paper feed units are installed Confirm that paper fits under the rear guide Do not slide t...

Страница 88: ...nt side of the tray and then pull it out of the printer AUB109S 3 Fan the paper before loading paper in the paper tray AUB042S 4 Load paper into the tray with the print side down AUB110S 5 Paper and Other Media 86 5 ...

Страница 89: ...t are not indicated on the paper size dial set the dial to In this case you should set the paper size using the control panel Confirm that the catches return to their original positions securely If they are not locked securely paper misfeeds might occur To avoid damage pinch the paper guides when moving them Confirm that the top of the stack is not higher than the limit mark inside the tray Confir...

Страница 90: ...tch the size and feed direction of paper in the paper tray AUB250S 2 Lift the front side of the tray and then pull it out of the printer AUB109S 3 If you load paper larger than A4 you should extend the tray as follows 4 Slide the catches inwards to unlock the tray AUB251S 5 Paper and Other Media 88 5 ...

Страница 91: ...5 Slide the tray until it stops AUB252S 6 Return the catches to their original positions AUB253S 7 Adjust the rear and side guides to the paper size you want to load AUB254S Loading Paper 89 5 ...

Страница 92: ...then remove the paper tray cover in the order shown in the illustration AUB236S 10 Lift the front side of the tray and then place it into the printer Carefully slide it into the printer until it stops AUB111S You cannot load paper smaller than A4 if the tray is extended In this case return the tray to its standard length 5 Paper and Other Media 90 5 ...

Страница 93: ...nu key AUB051S The Menu screen appears 2 Press the or key to display Paper Input and then press the Enter key 3 Press the or key to display Tray Paper Size and then press the Enter key 4 Press the or key to display the target paper tray and then press the Enter key 5 Press the or key to display the loaded paper size and then press the Enter key After about two seconds the display returns to the me...

Страница 94: ...be loaded in each type of the paper trays Tray 1 139 7 216 mm 5 5 8 5 in in width and 139 7 356 mm 5 5 14 01 in in length Optional Paper Feed Unit Tray 2 Tray 3 139 7 216 mm 5 5 8 5 in in width and 160 356 mm 6 3 14 01 in in length The printer cannot print from applications that do not support custom size paper 1 Press the Menu key AUB051S The Menu screen appears 2 Press the or key to display Pape...

Страница 95: ...appears Specifying a paper type for Tray 1 and the optional paper feed unit Improve printer performance by selecting the optimum paper type for the tray You can select from the following paper types Plain Paper Recycled Paper Special Paper Color Paper Letterhead Preprinted Thick Paper You can select custom paper type settings made using Web Image Monitor Be sure to set a paper type using the contr...

Страница 96: ...e tray and then press the Enter key 5 Press the or key to select the paper type and then press the Enter key 6 Press the Online key The initial screen appears The following paper types cannot be printed on both sides Special Paper Color Paper Preprinted Thick Paper Loading Paper in the Bypass Tray Shuffle the paper before loading the stack onto the tray so multiple sheets are not fed in together 5...

Страница 97: ...or 81 2 11 length or longer must be loaded one at a time Support the paper by handsoitfeedsinproperly Additionally sincepaperfeedingandimagequalitymaydifferdepending on paper thickness and width check print results in advance using paper you intend to print on 1 Press the mark in the center of the Bypass Tray AUB255S 2 Open the Bypass Tray AUB256S 3 Slide the side guides outward and load paper unt...

Страница 98: ...operly unless it is cut at right angles If you load B5 or larger slide out the bypass tray extension AUB258S Specifying standard size paper for the bypass tray This describes how to load standard size paper into the bypass tray 1 Set the paper size using the control panel Press the Menu key AUB051S 5 Paper and Other Media 96 5 ...

Страница 99: ...g on paper type Make sure paper is not stacked above the paper guides inside the bypass tray Specifying custom size paper for the bypass tray When loading custom size or special paper specify the paper size using both the control panel and printer driver Paper sizes between 139 7 432 mm 5 50 17 00 in in length and 64 216 mm 2 52 8 50 in in width can be loaded in the bypass tray However the size ra...

Страница 100: ...and then press the Enter key 5 Press the or key to enter the horizontal value and then press the Enter key By pressing the or key the value increases or decreases by 0 1 mm 0 01 inch By pressing and holding the or key the value varies by 1 mm 0 1 inch You can set the horizontal value in the following range 64 216 mm 2 52 8 50 inches 6 Press the or key to enter the vertical value and then press the...

Страница 101: ...nsparency OHP transparency Envelope Preprinted Thick Paper You can select custom paper type settings made using Web Image Monitor Be sure to select the paper type when you load thick paper envelopes or OHP transparencies in the bypass tray The paper type selected using the printer driver overrides that selected using the control panel Be sure to set a paper type using the control panel of the prin...

Страница 102: ...en appears The following paper types cannot be printed on both sides Special Paper Color Paper Transparency OHP transparency Envelope Preprinted Thick Paper Loading Envelopes As there are many kinds of envelopes be sure to check if those to be used are supported by this printer p 25 Attaching Envelope Feeder Type 400 p 78 Types of Paper and Other Media Loading envelopes onto the bypass tray Confir...

Страница 103: ...ection Press the Menu key AUB051S The Menu screen appears 4 Press the or key to display Paper Input and then press the Enter key 5 Check Bypass Size appears and then press the Enter key 6 Press the or key to select the envelope type and then press the Enter key 7 Press the Online key The initial screen appears Confirm that the top of the stack is not higher than the limit mark on the side guides L...

Страница 104: ...ay 2 and Tray 3 using the control panel However you cannot load envelopes until the optional envelope feeder unit is installed With the optional envelope feeder unit you can load up to 60 envelopes at the same time Confirm that the envelope flaps are securely folded down and that there is no air inside the envelopes Do not slide the paper tray in with force If you do the front and side guides migh...

Страница 105: ...the rear guide and then slide it toward the back ZGDY260E 4 Push the bottom plate down until it locks into place ZDDP360E 5 Load envelopes into the envelope feeder unit with the print side down and the flap on the left as shown in the illustration ZDDP380E Loading Paper 103 5 ...

Страница 106: ...he edge of the envelope stack ZGDY370E 7 Pinch the rear guide and then slide it along the edge of the envelope stack ZGDY390E 8 Lift the front of the tray and then slide it carefully into the printer until it stops ZKEP340E 5 Paper and Other Media 104 5 ...

Страница 107: ...The initial screen appears Confirm that the top of the stack is not higher than the limit mark on the side guides Confirm that the envelopes fit under the side guides Do not push the stack of envelopes with too much force Keep the removed paper tray with paper in a cool and dry place p 78 Types of Paper and Other Media Switching Between Paper Trays When paper of the same size is loaded in both the...

Страница 108: ...u key AUB051S The Menu screen appears 2 Press the or key to display Paper Input and then press the Enter key 3 Press the or key to display Tray Priority and then press the Enter key 4 Press the or key to select the tray type you want to use and then press the Enter key 5 Press the Online key The initial screen appears 5 Paper and Other Media 106 5 ...

Страница 109: ...of them according to local regulations If toner or used toner is swallowed dilute by drinking a large amount of water Consult a doctor if necessary Avoid getting toner on your clothes or skin when removing a paper jam or replacing toner If your skin comes into contact with toner wash the affected area thoroughly with soap and water If toner gets on your clothing wash with cold water Hot water will...

Страница 110: ... job and printing environment conditions Toner cartridges may need to be changed sooner than indicated above due to deterioration over the period of use If the following problems occur even with toner still remaining the fusing part of the toner cartridge is deteriorated over the period of use Prepare a new toner cartridge Areas of printout are missing The print out image is missing or partially b...

Страница 111: ... Lift the front side of the toner cartridge and then pull it out of the printer AUB103S 3 Be sure to put the toner cartridge on a stable flat surface 4 Wipe around the metallic registration roller by turning with a soft damp cloth AUB300S 5 Take the new toner cartridge from the box Replacing the Toner Cartridge Print Cartridge 109 6 ...

Страница 112: ...ile holding the cartridge with one hand as shown in the illustration AFE007S 7 Hold the grips of the cartridge and then insert it into the printer until it stops AUB106S 8 Push down the toner cartridge to settle it in appropriate position AUB105S 6 Replacing Consumables and Maintenance Kit 110 6 ...

Страница 113: ...er failure Please cooperate with the Toner cartridge Recycling Program whereby are collected used toner cartridges For details consult with the store where the printer was purchased or with a sales or service representative Do not close the front cover with force If you cannot close the cover easily pull out the toner cartridge from the printer and insert it again After that close the front cover ...

Страница 114: ...esult in burns When to replace the Maintenance Kit Replace Maintenance Kit The maintenance kit contains parts for maintaining the printer Replace the maintenance kit if the following message appears on the display Before Replacing Replace all the parts included in Maintenance Kit at the same time Replace them according to the following procedure 1 Turn off the power and then unplug the power cable...

Страница 115: ...eplace all the friction pads in the tray The following procedure shows how to replace the tray s friction pad Tray 1 and the other are for the paper feed unit s Tray 2 3 1 Pull out the paper tray until it stops AUB108S 2 Lift the front side of the tray and then pull it out of the printer AUB109S Replacing the Maintenance Kit 113 6 ...

Страница 116: ...tion pad while releasing the catches 5 Return the paper tray to its original position and then remove the friction pad from the tray AUB302S 6 Insert the new friction pad in the paper tray Attach the central projection of the new friction pad to the spring and then align the projection of both sides of the friction pad with the holes of the paper tray Then push the friction pad as shown in the ill...

Страница 117: ...are installed The friction pad spring may come off Be careful not to lose the friction pad spring The catches that lock the friction pad are located at the very back Replacing the Transfer Roller Do not insert the roller on the back of the socket Doing so can damage the printer Insert the metallic part of the roller on the socket If you insert the sponge part of the roller the roller might be dama...

Страница 118: ...ds with toner from the transfer roller wear the gloves included in the Maintenance Kit 4 Hold the lock levers and then pull them AUB304S 5 Hold the green parts of the roller on both sides and remove the roller from the printer as shown in the illustration AUB305S 6 Replacing Consumables and Maintenance Kit 116 6 ...

Страница 119: ... to the left AUB306S 7 Push down the lock levers on both ends of the printer as shown in the illustration until they click into place AUB307S 8 Take the gloves off 9 Hold the grips of the toner cartridge push it into the printer until it stops AUB106S Replacing the Maintenance Kit 117 6 ...

Страница 120: ... feed unit s The following procedure shows how to replace the paper feed rollers of the printer and the optional paper feed units When lifting the machine use the inset grips on both sides Otherwise the printer could break or cause injury if dropped When lifting the paper feed unit hold the bottom of it and then lift it slowly Lifting it carelessly or dropping it may cause an injury Always move th...

Страница 121: ...r to scatter 1 Lift the paper tray slightly and then pull it out until it stops AUB108S 2 Lift the front side of the tray and then pull it out of the printer AUB109S 3 If the optional duplex unit is attached push down the lever on the right side of the duplex unit and then pull it out until it stops AUB318S Replacing the Maintenance Kit 119 6 ...

Страница 122: ...uplex unit out of the printer AUB319S 5 Move the printer to the edge of a sturdy and stable table or desk AUB308S 6 Slide the green lock lever to the left and then remove the paper feed roller AUB309S 6 Replacing Consumables and Maintenance Kit 120 6 ...

Страница 123: ...ure the new roller rotates smoothly 8 If the printer is equipped with the optional paper feed unit s follow the same procedure to replace its paper feed roller If you installed two paper feed units also replace both their paper feed rollers 9 Place paper in the removed paper trays Lift the front of the tray and then slide it carefully into the printer until it stops AUB111S Replacing the Maintenan...

Страница 124: ...onalpaperfeedunit donotmovetheprinterandtheunittogether because they are not securely attached p 185 Moving and Transporting the Printer Replacing the Fusing Unit The fusing unit becomes very hot When installing a new fusing unit turn off the printer and wait at least an hour before replacing the old fusing unit Not allowing the unit to cool may result in burns 6 Replacing Consumables and Maintena...

Страница 125: ... rear cover until it is horizontal and then pull it away AUB234S 3 If the optional duplex unit is attached push down the lever on the right side of the duplex unit and then pull it out until it stops AUB318S Replacing the Maintenance Kit 123 6 ...

Страница 126: ...vers and then pull the duplex unit out of the printer AUB319S 5 Lift the lock levers of the fusing unit as shown in the illustration AUB311Sz 6 Pull the fusing unit out AUB312S 6 Replacing Consumables and Maintenance Kit 124 6 ...

Страница 127: ...the pins on both sides of the new fusing unit AUB313S 8 Push the new fusing unit into the printer AUB314S 9 Push the lock levers of the fusing unit down until they click AUB315S Replacing the Maintenance Kit 125 6 ...

Страница 128: ... with the grooves in the printer s interior AUB316S 11 Close the rear cover AUB317S 12 When the optional duplex unit was removed push in the duplex unit along the rails in the back of the printer AUB226S 6 Replacing Consumables and Maintenance Kit 126 6 ...

Страница 129: ...curely push the duplex unit into the printer AUB227S 14 Print a configuration page to confirm that the printer works properly Print the Test Page Quick Installation Guide Replacing the Maintenance Kit 127 6 ...

Страница 130: ...6 Replacing Consumables and Maintenance Kit 128 6 ...

Страница 131: ...us eye damage When removing misfed paper do not touch the fusing unit because it could be very hot Clean the printer periodically to maintain fine printing Dry wipe the exterior with a soft cloth If dry wiping is not enough wipe with a soft wet cloth that is wrung out well If you still cannot remove the stain or grime use a neutral detergent and then wipe over with a well wrung wet cloth dry wipe ...

Страница 132: ...ganic solvent such as thinner or benzine Do not slide the paper tray in with force If you do the front and side guides might move 1 Pull out the paper tray until it stops AUB108S 2 Lift the front side of the tray and then pull it out of the printer AUB109S 3 Place the tray on a flat surface When there is paper in the tray remove paper 7 Cleaning the Printer 130 7 ...

Страница 133: ... print side up Carefully slide the paper tray into the printer until it stops AUB111S If misfeeds or multi feeds of paper occur after cleaning the friction pad contact your sales or service representative Follow the same procedure to clean the friction pad of the optional paper feed unit and the envelope feeder unit Cleaning the Friction Pad 131 7 ...

Страница 134: ...damaging the cord and causing a fire or an electric shock If the printer is equipped with the optional paper feed unit do not move the printer and unit together as they are not securely attached When lifting the printer confirm that the optional paper feed unit is not attached to the printer Do not use chemical cleaner or organic solvent such as thinner or benzine Do not slide the paper tray in wi...

Страница 135: ...e table or desk AUB308S Do not put the printer on an unstable or tilted surface 6 Slide the green lock lever to the left so that the paper feed roller can be released AUB309S 7 Wipe the rubber part of the roller with a soft damp cloth Then wipe it with a dry cloth to remove the water Cleaning the Paper Feed Roller 133 7 ...

Страница 136: ...sition AUB310S Check the green lock lever secures the roller correctly by making sure the new roller rotates smoothly 9 Move the printer to the place where it was placed Carefully slide the paper tray into the printer until it stops AUB111S Follow the same procedure to clean the paper feed roller of the optional paper feed unit 7 Cleaning the Printer 134 7 ...

Страница 137: ...abeled indicating a hot surface Touching these parts will result in burns Clean the registration roller if dots caused by specks of paper stuck to the roller appear on printed OHP transparencies Do not hold the toner cartridge upside down or stand it vertically Do not put the toner cartridge on an unstable or tilted surface Do not use chemical cleaners or organic solvents such as thinners or benzi...

Страница 138: ...holding the grips of the cartridge AUB103S 4 Wipe around the metallic Registration roller by turning with a soft damp cloth AUB300S 5 Holding the grips of the toner cartridge push it into the printer until it stops AUB106S 7 Cleaning the Printer 136 7 ...

Страница 139: ... position AUB105S 7 Close the front cover AUB107S Carefully close the front cover If you cannot close the cover easily pull the toner cartridge out of the printer and insert it again After that close the front cover again Cleaning the Registration Roller 137 7 ...

Страница 140: ...7 Cleaning the Printer 138 7 ...

Страница 141: ...rom the application or the printer driver whenever possible 1 Press the Menu key AUB051S The Menu screen appears 2 Press the or key to display Maintenance and then press the Enter key 3 Press the or key to display Image Density and then press the Enter key 4 Press the or key to specify the image density and then press the Enter key You can specify the image density in the range of 3 to 3 5 Press t...

Страница 142: ...onditions Selecting 3 from the control panel is highly recommended You can adjust the image density in seven steps from 3 to 3 Increasing the value makes the printouts darker and decreasing the value makes the printouts lighter 8 Adjusting the Printer 140 8 ...

Страница 143: ...ful in some cases 1 Press the Menu key AUB051S The Menu screen appears 2 Press the or key to display Maintenance and then press the Enter key 3 Press the or key to display Registration and then press the Enter key 4 Press the or key to display Prt Test Sheet and then press the Enter key 5 Press the or key to select the tray you want to adjust and then press the Enter key Print the test sheet to pr...

Страница 144: ...tion menu press the or key to select Adjustment and then press the Enter key 8 Press the or key to select the parameter you want to adjust and then press the Enter key 9 Press the or key to set the registration value mm and then press the Enter key Increase the value to shift the print area in the positive direction and decrease to shift in the negative direction TS3X001N 8 Adjusting the Printer 1...

Страница 145: ...or decrease by 1 0 mm steps 10 Press the Enter key The display returns to the print area Adjustment menu 11 Print the test sheet to confirm the adjustment result 12 Press the Online key The initial screen appears Adjusting Tray Registration 143 8 ...

Страница 146: ...y to display Maintenance and then press the Enter key 3 Press the or key to display Curl Prevention and then press the Enter key 4 Press the or key to set On or Off and then press the Enter key Wait for two seconds The display returns to the Maintenance menu 5 Press the Online key The initial screen appears 8 Adjusting the Printer 144 8 ...

Страница 147: ...ntrol panel Warming up The printer is warming up or toner is being supplied Wait until Ready appears on the display Resetting Job The machine is resetting the print job Wait until Ready appears on the display Setting change in process The machine is changing settings Wait a while Suspending All jobs in the machine are suspended Wait a while Hex Dump Mode Inthehexdumpmode themachinereceivesdatainhe...

Страница 148: ...paper type setting Change the paper type via the paper type setting menu on the control panel or execute Form Feed by pressing the Form Feed key or cancel the job Load the indicated tray with the correct paper or change the paper type size using the dial or using the Paper Input menu on the control panel Alternatively select another tray by pressing the Form Feed key or cancel the job DHCP assigne...

Страница 149: ... I F The printer identified a parallel interface error Check the correct interface cable being used Turn the power off and then on If the message appears again contact your sales or service representative Hardware Problem Printer font The printer identified a printer font file error It is necessary to replace the printer font module Hardware Problem USB The printer identified a USB I F Board error...

Страница 150: ...ter key See p 85 Loading Paper Load Paper Tray or Form Feed No paper remaining in the indicated tray Load the indicated tray with the paper or select another tray using the Form Feed key or cancel the job Menu Protected Cannot change The control panel has been digitally locked and settings cannot be changed This alert message is displayed for 3 seconds before returning to the previous display scre...

Страница 151: ... remove jammed paper See p 167 Removing Misfed Paper Remove Misfeed Paper Tray Pull out Tray Paper is jammed in the specified input paper tray Remove paper from the input paper tray and then reload paper Then open the front cover and then close it again so the error message disappears See p 167 Removing Misfed Paper Remove Misfeed Paper Exit Cover Open Paper Exit Cover Paper is jammed under the pa...

Страница 152: ... not installed Set the toner cartridge correctly If the cartridge is installed close the front cover and turn the power switch to off and to on If the message appears again contact your sales or service representative See p 107 Replacing the Toner Cartridge Print Cartridge Reset Tray or Form Feed The indicated paper input tray is not set correctly or is not set Set the indicated paper input tray c...

Страница 153: ...Supply order failed Call for supply order has failed Contact your sales or service representative Error Status Messages on the Control Panel 151 9 ...

Страница 154: ... long beep Job completed A Printer Document Server Features job has finished Five long beeps Soft alert The screen is changing back to the initial screen after the printer came out of the energy saving mode or was reset Five short beeps repeated five time Strong alert Printer requires user attention Paper might have jammed or toner might need replenishing Users cannot mute the printer s beep alert...

Страница 155: ...tion Guide Is the interface cable connected securely to the printer and the computer Connect the interface cable securely If it has a fastener fasten it securely as well Are you using the correct interface cable The type of interface cable you should use depends on the computer you use Be sure to use the correct one If the cable is damaged or worn replace it with a new one See p 189 Specifications...

Страница 156: ...nt to Settings and then click Printers 2 Click to select the icon of the printer Next on the File menu click Properties 3 Click the Details tab 4 Check the Print to the following port box to confirm that the correct port is selected Due to the termination of support for Windows 95 98 by Microsoft the supplier does not guarantee any problem change occur For Windows 2000 1 On the Start menu point to...

Страница 157: ... Printers and Other Hardware 3 Click Printers and Faxes 4 Click to select the icon of the printer Next on the File menu click Properties 5 Click the Port tab 6 Check the Print to the following port s box to confirm that the correct port is selected Printer Does Not Print 155 9 ...

Страница 158: ...ot pattern does not print Change the Dithering setting in the printer driver s dialog box See the printer driver Help Solid lines are printed as broken lines Change the Dithering setting in the printer driver s dialog box See the printer driver Help The print out image is missing or partially blurred Paper is damp Use paper that has been stored properly See p 78 Storing Paper Toner is almost deple...

Страница 159: ... size e g A4 document on B5 paper the back of the next printed sheet may be dirtied If rubbed with your finger it smears out The setting of the paper may not be correct For example although thick paper is used the setting for thick paper may not be set Check the paper settings of this printer See p 78 Types of Paper and Other Media Check the paper settings of the printer driver See the printer dri...

Страница 160: ...rly See p 75 Paper and Other Media Supported by This Printer When loading paper separate paper from each other Multiple pages are fed at once There may be a gap between the guides and the paper in the paper tray Make sure there are no gaps See p 85 Loading Paper Paper is either too thick or too thin See p 75 Paper and Other Media Supported by This Printer Paper has already been printed on See p 75...

Страница 161: ...mage is printed in the wrong orientation Set the correct orientation under the PCL Menu with the control panel See Making Printer Settings Using the Control Panel Software Guide Confirm that the setting of orientation has been set in the application you use Set the correct paper size and feed direction that matches tray settings on the RPCS printer driver Images are cut off or excess pages are pri...

Страница 162: ...error occurred in the PostScript printer driver when printing with PCL or the PostScript printer driver You can print using the procedure below Set Memory Usage in the System menu to Font Priority on the control panel Return the setting to Font Priority after you have finished printing If the setting is left as Font Priority continuous printing speed may decrease two sided printing may be canceled...

Страница 163: ...To resume from the Energy Saver mode the printer has to warm up and this takes time until printing starts To disable the Energy Saver mode select Off for Energy Saver in the System menu Changing the paper feed direction may sometimes reduce the time to resume printing It takes too much time to complete the print job Photographs and other data intensive pages take a long time for the printer to pro...

Страница 164: ...ail is transmitted the e mail will not be received Check the e mail address set for the destination Confirm the printer s operation history using the Web Image Monitor s System Log menu in Network If the e mail was sent but not received the destination may be incorrect Also check the information concerning error mail from the e mail server The setting for Notify by Email on the System Menu was cha...

Страница 165: ... the SNTP server Refer to the Web Image Monitor s Help to the settings Printing using IEEE 802 11b wireless LAN is slow When using the optional IEEE 802 11b board do the following Transmit fewer print jobs Make sure no other IEEE 802 11b wireless LAN or Bluetooth devices are in use Interference may occur with the IEEE 802 11b wireless LAN interface board Such interference may affect the transmissi...

Страница 166: ...ing unit becomes very hot When installing the new fusing unit turn off the printer and wait about an hour After that install the new fusing unit Not waiting for the unit to cool down can result in a burn 1 Open the rear cover AUB225S 2 If the optional duplex unit is attached push down the lever on the right side of the duplex unit and then pull it out until it stops AUB318S 9 Troubleshooting 164 9...

Страница 167: ...the duplex unit out of the printer AUB319S 4 Use the envelope lever Lowering the envelope lever increases roller pressure AUB036S Keep the envelope lever lowered when printing normally 5 Close the rear cover AUB317S Using the Envelope Lever 165 9 ...

Страница 168: ...6 When the optional duplex unit was removed push in the duplex unit along the rail in the back of the printer AUB226S 7 Securely push the duplex unit into the printer AUB227S 9 Troubleshooting 166 9 ...

Страница 169: ...careful not to get toner on your hands or clothes Toner on prints made after removing misfed paper may be loose inadequately fused Make a few test prints until smudges no longer appear Do not forcefully remove misfed paper it will tear Torn pieces remaining inside the printer will cause further misfeeds and possibly damage the printer More than one misfed area might be indicated In this case check...

Страница 170: ...s AUB413S 3 Open the front cover by pushing the front cover release button and then close it to reset the misfeed condition AUB415S You can apply this procedure for both the paper tray and the optional paper feed unit To reset the misfeed condition open and close the front cover then the indicator will be off 10 Removing Misfed Paper 168 10 ...

Страница 171: ...s Tray be sure to remove all the paper from the Bypass Tray and close it before opening the front cover Be sure to put the toner cartridge on a stable flat surface Do not hold the toner cartridge upside down or stand it vertically 1 Open the front cover by pushing the front cover release button AUB101S 2 Lift the front side of the toner cartridge and then pull it out of the printer AUB103S Removin...

Страница 172: ...reful not to get toner dust on your hands or clothes AUB401S 4 Hold the grips of the toner cartridge and then push it into the printer until it stops AUB106S 5 Push down the toner cartridge to settle it in appropriate position AUB105S 10 Removing Misfed Paper 170 10 ...

Страница 173: ...e printer Be sure to put the toner cartridge on a stable flat surface Do not hold the toner cartridge upside down or stand it vertically If paper is fed from the Bypass Tray be sure to remove all the paper from the Bypass Tray and close it before opening the front cover Removing misfed paper from the internal path 1 Open the front cover by pushing the front cover release button AUB101S Removing Mi...

Страница 174: ...of the printer AUB103S 3 Pull out the misfed paper by holding both sides of paper Be careful not to get toner dust on your hands or clothes AUB401S 4 Hold the grips of the toner cartridge push it into the printer until it stops AUB106S 10 Removing Misfed Paper 172 10 ...

Страница 175: ...ate position AUB105S 6 Close the front cover AUB107S Removing misfed paper from the exit cover 1 Open the paper exit cover Place your finger under the indentation in the exit cover raise it and pull it backward to open it AUB402S Removing Misfed Paper 173 10 ...

Страница 176: ...2 Remove the misfed paper AUB403S 3 Close the paper exit cover until it clicks AUB404S 4 Open the front cover by pushing the front cover release button AUB101S 10 Removing Misfed Paper 174 10 ...

Страница 177: ...yed check the inside of the fusing unit and remove any paper inside Turn off the power and wait for about an hour before turning it back on Do not touch the metal part of the fusing unit It becomes very hot Touching it could result in a burn 1 Open the paper exit cover Place your finger under the indentation in the exit cover raise it and pull it backward to open it AUB402S Removing Misfed Paper 1...

Страница 178: ...2 Remove the misfed paper AUB403S 3 Open the rear cover AUB225S 4 Lower the rear cover until it is horizontal and then pull it away AUB234S 10 Removing Misfed Paper 176 10 ...

Страница 179: ... right side of the duplex unit and then pull it out until it stops AUB318S 6 Push the under board levers and then pull the duplex unit out of the printer AUB319S 7 Lift the lock levers of the fusing unit as shown in the illustration AUB311Sz Removing Misfed Paper 177 10 ...

Страница 180: ...8 Pull the fusing unit out AUB312S 9 Hold the tab and then remove the misfed paper AUB405S 10 Push the fusing unit until it stops AUB314S 10 Removing Misfed Paper 178 10 ...

Страница 181: ...until they click AUB315S Proceed to step 13 if the optional duplex unit is installed 12 Position the rear cover horizontally and align it with the grooves in the printer s interior AUB316S 13 Close the rear cover AUB317S Removing Misfed Paper 179 10 ...

Страница 182: ...ved push in the duplex unit along the rail in the back of the printer AUB226S 15 Securely push the duplex unit into the printer AUB227S 16 Close the paper exit cover until it clicks AUB404S 17 Turn the power on 10 Removing Misfed Paper 180 10 ...

Страница 183: ...er may cause paper to tear and leave scraps of paper in the duplex unit This might cause a misfeed and damage the printer Removing misfed paper inside the cover 1 Open the rear cover of the duplex unit AUB406S 2 Remove the misfed paper AUB407S Removing Misfed Paper 181 10 ...

Страница 184: ...3 Close the rear cover of the duplex unit AUB408S 4 Lift the lever open the cover of the duplex unit AUB409S 5 Remove the misfed paper AUB410S 10 Removing Misfed Paper 182 10 ...

Страница 185: ...ot be able to remove it by pulling the duplex unit out In this case pull the paper tray out and remove the paper 1 Push down the lever on the right side of the duplex unit and then pull it out until it stops AUB226S 2 Lift the guide board inside the duplex unit and remove the misfed paper AUB412S Removing Misfed Paper 183 10 ...

Страница 186: ...the error message appears again the misfed paper might be left in the printer Confirm that any tornpaperscrapsarenotintheinsideoftheprinter Formoreinformation see WhenRemoveMisfeed Internal Path Appears p 169 When Remove Misfeed Internal Path Appears 10 Removing Misfed Paper 184 10 ...

Страница 187: ... optional paper feed unit is installed remove it from the printer and then move them separately The printer weighs approximately 17 kg 37 5 lb Moving the Printer When lifting the machine use the inset grips on both sides Otherwise the printer could break or cause an injury if dropped Before moving the machine unplug the power cord from the wall outlet If the cord is unplugged abruptly it could bec...

Страница 188: ...inter and then move it horizontally to the place where you want to install it AUB100S 4 If you removed options move them separately and reinstall them Be sure to move the printer horizontally To prevent toner from scattering move the printer slowly 11 Appendix 186 11 ...

Страница 189: ...ged when necessary printing will become impossible We recommend keeping a stock of cartridges or purchasing them soon The actual number of printable pages varies depending on the image volume and density number of pages to be printed at a time paper type and paper size used and environmental conditions such as temperature and humidity Toner cartridges may need to be changed sooner than indicated a...

Страница 190: ...ad 3 90 000 pages The actual number of printable pages varies depending on the image volume and density number of pages to be printed at a time paper type and paper size used and environmental conditions such as temperature and humidity Themaintenancekit consumables arenotcoveredbywarranty However ifthereisproblem contact the store where they were purchased 11 Appendix 188 11 ...

Страница 191: ...ution 1 200 600 dpi RPCS PostScript 3 PCL 6 600 600 dpi RPCS PostScript 3 PCL 5e 6 300 300 dpi RPCS PostScript 3 PCL 5e Paper size See p 75 Paper and Other Media Supported by This Printer Paper Weight See p 75 Paper and Other Media Supported by This Printer Media Type See p 78 Types of Paper and Other Media Paper Output Capacity Standard 250 sheets 80 g m2 20 lb Paper Input Capacity Standard Paper...

Страница 192: ...r Media Power Source 220 240 V 4 3 A or more 50 60 Hz 120 V 8 A or more 60 Hz Power Consumption Mainframe With full options Printing 970 W or less 990 W or less Energy Saver 4 5 W or less 9 W or less Mainframe With full options Printing 930 W or less 960 W or less Energy Saver 4 5 W or less 7 W or less Dimensions Width Depth Height Printer only Bypass Tray not extended 388 mm 15 2 450 mm 17 7 345 ...

Страница 193: ...in frame only 2 31 ppm model printer 36 ppm model printer Stand by 36 dB A 38 dB A During Printing 59 dB A 61 dB A 1 The preceding measurements made in accordance with ISO7779 are actual values 2 Measured at the position of a bystander Memory Standard 192 MB up to 384 MB with the optional Memory Unit Interface Standard Ethernet 10 100Base TX USB2 0 It requires a USB computer port and cable that su...

Страница 194: ...inting on sheets with a width of 170 mm or smaller may decrease the printing speed depending on the temperature control of the fusing unit Options Paper Feed Unit TK1030 Dimensions W D H 388 486 155 mm 15 3 19 1 5 3 inches Without pins on the unit Paper size See p 75 Paper and Other Media Supported by This Printer Paper weight 60 130 g m2 17 34 lb Specifications are subject to change without notic...

Страница 195: ...0 GB Specifications Spooling print data to collate Storing Spooling Sample Print Locked Print Hold Print Stored Print data Storing PostScript fonts Storing log data YoucaninstallPostScriptfontswiththisoptionalharddiskdrive WithMacOS typesoffontssupported are PostScript Type 1 and PostScript Type 2 To download them use Printer Utility for Mac Memory Unit Type C 128MB 256MB Module Type SO DIMM Small...

Страница 196: ...Hz 1 13 channels Transmittable Distance 1 Mbps 400 m 1 2 Mbps 270 m 1 5 5 Mbps 200 m 1 11 Mbps 140 m 1 1 These figures are a guideline for outdoor use In general the transmittable distance indoors is 10 100 m depending on the environment Transmission Mode ad hoc mode and infrastructure mode SmartDeviceMonitor and Web Image Monitor are supported IEEE 802 11b Interface Unit Type I This unit is for t...

Страница 197: ... distance indoors is 10 100 m depending on the environment Transmission Mode ad hoc mode and infrastructure mode SmartDeviceMonitor and Web Image Monitor are supported Gigabit Ethernet Board Type A Interface Connector Ethernet 10Base T 100Base TX 1000Base T USB 2 0 It requires a USB computer port and cable that support USB 2 0 Data Transmission Speed Ethernet 1000 Mbps 100 Mbps 10 Mbps USB 480 Mbp...

Страница 198: ...11 Appendix 196 11 ...

Страница 199: ...nter Network Connection 47 Parallel Connection 52 USB Connection 50 Consumables 187 Custom Size 92 D Device Certificate 71 DHCP 56 Duplex Unit 17 42 193 E Envelope Feeder 17 25 102 192 Envelope Lever 164 Envelopes 80 Error 145 Ethernet 47 53 Ethernet Port 47 Ethernet Speed 59 F Friction Pad 113 130 188 Fusing Unit 122 188 G Gigabit Ethernet Board 17 37 47 195 Guide to the Printer Control Panel 14 ...

Страница 200: ...intenance Kit 112 Friction Pad 113 Fusing Unit 122 Paper Feed Roller 118 Transfer Roller 115 Replacing the Toner Cartridge 107 S Security Method of Wireless LAN 65 Site Certificate 70 Specifications 189 Specifying a paper type Bypass Tray 99 Optional Paper Feed Unit 93 Tray 1 93 Specifying custom size paper Bypass Tray 97 Optional Paper Feed Unit 92 Tray 1 92 Specifying standard size paper Bypass ...

Страница 201: ...MEMO 199 ...

Страница 202: ...MEMO 200 GB GB EN USA G176 ...

Страница 203: ...Copyright 2006 ...

Страница 204: ...Hardware Guide Model No MLP31n MLP36n P7031n P7035n LP131n LP136n Aficio SP 4100N Aficio SP 4110N G176 8602 EN USA ...

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