21 May, 1999
ERROR CODES
7-33
Trouble-
shooting
Code
Meaning
Suggested Cause/Action
6-03
G3 ECM - non-standard
V.21 code received
The other terminal may be defective.
6-04
G3 ECM - RTC not
detected
Check the line connection.
Check connections from the NCU to the FCU.
Check for a bad line or defective remote
terminal.
Replace the FCU or NCU.
6-05
G3 ECM - facsimile data
frame not received within
18 seconds of CFR, but
there was no line fail
Check the line connection.
Check connections from the NCU to the FCU.
Check for a bad line or defective remote
terminal.
Replace the FCU or NCU.
Try adjusting the RX cable equalizer
Cross-reference
RX cable equalizer - G3 Switch 07 (PSTN), G3
Switch 08 (PABX)
6-06
G3 ECM - coding/decoding
error
Defective FCU.
The other terminal may be defective.
6-08
G3 ECM - PIP/PIN
received in reply to
PPS.NULL
The other end pressed Stop during
communication.
The other terminal may be defective.
6-09
G3 ECM - ERR received
Check for a noisy line.
Adjust the TX levels of the communicating
machines.
See code 6-05.
6-10
G3 ECM - error frames still
received at the other end
after all communication
attempts at 2400 bps
Check for line noise.
Adjust the TX level (use NCU parameter 01 or
the dedicated TX parameter for that address).
Check the line connection.
Defective remote terminal.
6-11
G3 ECM - printing
impossible because of a
missing first line in the
MMR coding
Check for problems in the printer mechanism.
6-21
V.21 flag detected during
high speed modem
communication
The other terminal may be defective or
incompatible.
6-99
V.21 signal not stopped
within 6 seconds
Replace the FCU.
9-07
Paper jam at the cassette
entrance
If the problem persists, replace the FCU.
Cross-reference
Paper non-feed - Section 7-2-2
Jam at the cassette entrance – Section 7-2-2
9-08
Paper jam inside the
development area
If the problem persists, replace the FCU.
Cross-reference
Paper jam - Section 7-2-2
9-09
Paper jam in the fusing exit
area
If the problem persists, replace the FCU.
Cross-reference
Paper jam - Section 7-2-2
9-10
Toner end detected
Replace the cartridge.
