MECHANICAL PROBLEMS
21 May, 1999
7-24
SERVICE CALL CONDITIONS
If the Call Service indicator is lit, one of the following conditions has occurred:
Symptom
Error
Code
Sub-
code
SC-
code
Laser diode failure
9-20
21
2-21
Fusing unit failure (fusing lamp at high
temperature during printing)
9-22
01
0-01
Fusing unit failure (fusing lamp not at printing
temperature after warm-up)
9-22
02
0-02
Fusing unit failure (fusing lamp at high
temperature in power saver mode)
9-22
03
0-03
Fusing unit failure (fusing lamp at high
temperature in power saver mode)
9-22
04
0-04
Fusing unit failure (fusing lamp at low temperature
in power saver mode)
9-22
05
0-05
Fusing unit failure (fusing lamp at low temperature
during printing)
9-22
07
0-07
Fusing unit failure (fusing lamp at an extremely
high temperature)
9-22
08
0-08
Fusing unit failure (thermistor error)
9-22
09
0-09
Fusing unit failure (fusing lamp at high
temperature in energy saver mode)
9-22
0A
0-0A
The machine detects that both jumper 63 and
jumper 64 on the FCU are shorted.
9-22
0B
0-0B
Hexagonal mirror motor startup error
9-23
31
3-31
Hexagonal mirror motor error while printing
9-23
32
3-32
Power pack failure (development roller bias too
high)
9-29
51
5-51
Power pack failure (charge brush roller bias too
high)
9-29
52
5-52
Power pack failure (transfer roller bias too high)
9-29
53
5-53
Power pack failure (development roller too low)
9-29
54
5-54
Power pack failure (charge brush roller bias too
low)
9-29
55
5-55
Power pack failure (transfer roller bias too low)
9-29
56
5-56
Power pack failure (incorrect bias for development
and toner application rollers)
9-29
57
5-57
Power pack failure (incorrect bias for development
and toner application rollers)
9-29
58
5-58
Power pack failure (incorrect bias for transfer
roller)
9-29
59
5-59
