Maintenance: Incident Reports
American Science and Engineering, Inc.
MINI
Z
Operator Manual 342-9000-1 Rev. B ECCN EAR99
11-15
14. Remove the Calibration Dock and store it properly for the next use.
11.9
Incident Reports
In the event that a system malfunction requires notification of the AS&E Field Service team, an inte-
grated utility is available to prepare a report for electronic transmission to AS&E. The Incident
Reports utility pulls together a variety of different types of files that indicate the current operating con-
dition of the system being analyzed. These files can include recent log files, tablet registry files, data-
base files, configuration files, and a text file that includes the user’s own description of the
circumstances and contact information. The files are bundled and compressed in a standard ZIP file for
ease of transfer. The report is assembled and exported to the Incident Reports/ folder in the destination
storage device. For more information, see
Section 9.3, Sharing External Images
.
Figure 11-10: Recalibration screen image after completion
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