C.
WARRANTY and safety instructions
C.1
Warranty service
Radikal Technologies provides a warranty for 12 months following purchase for electronic
and mechanical components of the product, subject to the conditions described herein. If
defects occur within this warranty period that have not occurred due to improper handling of
the device, these will be remedied by replacement or repair of the device. The general
terms and conditions of Radikal Technologies apply.
C.2
Eligibility
Radikal Technologies Deutschland GmbH reserves the right to make the free
implementation of the repair or the replacement of the device dependent on the warranty. In
order for the warranty period to be determined, warranty returns must always be
accompanied by the proof of purchase as a copy. The final decision on the warranty applies
exclusively to Radikal Technologies Deutschland GmbH. If a legitimate warranty claim
occurs, the product will be repaired or replaced within 30 days of receipt by Radikal
Technologies. If mechanical damage and / or external interference is detected, any
warranty entitlement invalidated. Products without warranty claim will be repaired for a fee.
The costs for packaging and delivery will be invoiced separately and charged in advance.
For legitimate warranty claims, the product will be sent postage paid within Germany.
Outside of Germany, the delivery is at the expense of the customer.
C.3
Transferability of the guarantee
The warranty is only for the original first purchaser and is not transferable. Apart from
Radikal Technologies Deutschland GmbH, no third party (dealer, etc.) is entitled to assure
or execute warranty services. Guarantees beyond those mentioned above will not be
granted.
C.4
Damage claims
Claims for damages of any kind, especially due to consequential damages, are excluded.
The liability of Radikal Technologies Deutschland GmbH is limited in all cases to the value
of the product. All services and deliveries are made exclusively on the basis of the General
Terms and Conditions of Radikal Technologies Deutschland GmbH.
C.5
SAFETY INSTRUCTIONS
ATTENTION: Please keep the Eurorack case closed to prevent electric shock. There are
NO functions or adjustment options for the user inside the Eurorack case. In case of
malfunctions, contact only qualified service technicians.
Never expose the device to rain or moisture to prevent electrical shock and short circuits. If
liquid has entered the unit, immediately unplug the power cord or AC adapter from the wall
outlet and contact a technician. You should never turn on a wet or damp device as it may
cause major damage and may result in a risk of electric shock.
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