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ORiN
8
Troubleshooting
This chapter contains troubleshooting advice for the AP-2500. If you are unable to resolve your issue, see
Technical
Support
for information on how to contact a support representative.
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Troubleshooting Concepts
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Symptoms and Solutions
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Connectivity Issues
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AP-2500 Unit Will Not Boot - No LED Activity
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Serial Link Does Not Work
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Ethernet Link Does Not Work
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Basic Software Setup and Configuration Problems
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Lost AP-2500, Telnet, or SNMP Password
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Client Computer Cannot Connect
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AP-2500 Has Incorrect IP Address
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HTTP (browser) or Telnet Interface Does Not Work
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HTML Help Files Do Not Appear
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Telnet CLI Does Not Work
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TFTP Server Does Not Work
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Client Connection Problems
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Client Manager Finds No Connection
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Client PC Card Does Not Work
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Intermittent Loss of Connection
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Client Does Not Receive an IP Address - Cannot Connect to Internet
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VLAN Operation Issues
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Active Ethernet
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The AP-2500 Unit Does Not Work
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There Is No Data Link
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“Overload” Indications
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Recovery Procedures
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Reset to Factory Default Procedure
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Forced Reload Procedure
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Setting IP Address using Serial Port and Normal CLI
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System Alarms (Traps)
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Security Alarms
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Wireless Interface Card Alarms
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Operational Alarms
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FLASH Memory Alarms
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TFTP Alarms
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Image Alarms
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Standard MIB-II (RFC 1213) Alarms
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AAA Alarms
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Related Applications
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RADIUS Server
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TFTP Server