Primes BeamMonitor BM+ 100S, Оригинальное руководство пользователя

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BeamMonitor BM+
35,0(6
56 Revision 02 EN - 02/2022
10 Troubleshooting
Error Possible cause Remedy
There is no connec-
tion between the
BeamMonitor BM+ and
the PC.
Network address of the PC
is not within the range of the
BeamMonitor BM+.
In Windows > Control panel > Network and Shar-
ing Center, assign an IP address to your PC that is in
the same address range as the PRIMES device (e.g.
192.168.116.xyz).
The IP address of your PRIMES device can be found
on the identification plate.
The connection may be blocked
by the firewall.
Enable the UDP port 20034 according to chapter 9.2.2
on page 25.
An incorrect Ethernet card is
selected.
Select the appropriate Ethernet card according to
chapter 9.2.2 on page 25.
Error during a measure-
ment
• Error in the data transmis-
sion
• Processor crash in the
measuring system
• Program execution error
1. Restart the software.
2. Switch off the supply voltage, switch it on again,
and start another reset cycle.
3. Restart the PC.
Apart from the ambient
noise and zero offset,
no measuring signal is
available.
The laser is not switched on. Switch on the laser.
The device is not aligned cor-
rectly.
X Check the device alignment to the laser beam.
X Please check that the beam path marked on the
device is correct.
The power density is too low. Increase the laser power (step by step).
The absolute power density should typically be a few
kW/cm² (max. 10 kW/cm²) to achieve a significant
measurement signal.
For small beam diameters (e.g.
r<6 mm) and maximum mea-
suring window, the resolution is
too low.
Increase the resolution in the dialog window Device
control > Single plane > Advanced in the Pixel in
x/y section to something like 1 024 x 1 024 pixels.
The signal enhancement is too
low.
Enter the maximum value of 0 dB in the dialog window
Device control > Single plane > Settings
in the
Gain
in dB
section.
Tab. 10.1: Troubleshooting