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86 Section 9: Troubleshooting
Digital Label and Decal Press 2 UserÕs Manual
The print job rasterizes, but the unit doesn’t print.
Symptoms: Your computer seems to raster the image and send it to the printer but the
printer does not respond.
■
You may be in need of more hard drive space. As a rule, you should always
maintain at least 200 MB of free space on your hard disk.
My prints have thin lines or a dark band across the width of the print.
Symptoms: The printer seems to ÒstutterÓ or print unusually slow, and when the print is
finished, it has many thin lines across the entire width of the print. Or, it has a
dark band across the first inch of the print while the rest of the print is much
lighter.
■
This signifies that your computer is not sending data to the printer fast enough.
Be sure that your computerÕs parallel port mode is set to ECP and that you are
printing through the Fast 32-Bit Spooler. See Section 6-B and C for instructions
on checking your parallel port mode and on using this spooler.
■
If you are not able to use the 32-Bit Print Spooler, try printing with the Write
Direct to Port option selected from within the printer driver. This option
devotes all of your system resources to the current print job, thereby increasing
the rate of data transmission. Note that this option will tie-up your system until
the print job is complete.
■
If you are unable to print through either the 32-Bit Print Spooler or the Write
Direct To Port option, try printing through the system print spooler of
Windows 95/98. This spooler is provided with Windows and can be used with
nearly any type of printer. The following steps will help you optimize this
standard spooler for printing to the digital press:
1. Click the
Start
button, point to
Settings,
and select
Printers.
When the
Printers window appears, click on the Digital Label Press 2 icon using the
right mouse button, and select the Properties option.
2. Select the Details tab, then select the Spool Settings button. Select the
Print directly to the printer option and click on OK.
3. Again from the Details tab, select the Port Settings button. Deselect both
the
Check Port state before printing
option and the
Spool MS-DOS print
jobs option, and click on OK.
4. Increase the Transmission retry value of the Details tab from 45 to 900 .
Click on OK to close the Properties window.
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