LIFEPAK 20/20e Defibrillator/Monitor
Troubleshooting
Service Code Table
(continued)
Code
Service Code Description
Corrective Action
5009
Real-time clock (RTC) access failed
1. Reload the device software*
2. Replace the A01 System PCB
500a
Coin cell battery not detected
1. Replace the coin cell battery
2. Replace the A01 System PCB
500b
Cannot use system NVRAM
1. Reload the device software*
2. Replace the A01 System PCB
500c
System application start error
1. Reload the device software*
2. Replace the A01 System PCB
500d
System software initialization time out
1. Reload the device software*
2. Replace the A01 System PCB
500e
System application start error
1. Reload the device software*
2. Replace the A01 System PCB
5010
Configuration mismatch
Replace the coin cell battery
(Continued on next page)
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