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Warranty Service and Returned Merchandise Authorizations (RMAs)
288
Model 1001MC Operations Guide
12 • Contacting Patton for assistance
Return for credit policy
•
Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.
•
30 to 120 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase
price).
•
Over 120 days: Products will be accepted for repairs only.
RMA numbers
RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:
•
Completing a request on the RMA Request page in the
Support
section at
www.patton.com
•
By calling
+1 (301) 975-1000
and speaking to a Technical Support Engineer
•
By sending an e-mail to
All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use
the original packing material that the device came in or pack the unit securely to avoid damage during shipping.
Shipping instructions
The RMA number should be clearly visible on the address label. Our shipping address is as follows:
Patton Electronics Company
RMA#: xxxx
7622 Rickenbacker Dr.
Gaithersburg, MD 20879-4773 USA
Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return
shipping costs.
Содержание NetLink 1001MC
Страница 10: ...10 Chapter 1 Introduction Chapter contents Introduction 11 Model 1001MC management overview 14...
Страница 43: ...Saving HTTP HTML object changes 43 Model 1001MC Operations Guide 3 Getting started Figure 18 1001MC command map...
Страница 232: ...About 1001MC 232 Model 1001MC Operations Guide 10 HTTP HTML web page reference Figure 113 System Level Information page...