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AT6250/AT6450 Installation Guide
Product Return Procedure
Step 1
Obtain the serial number and the model number of the defective unit, and secure a purchase order number to
cover repair costs in the event the unit is determined by the manufacturers to be out of warranty.
Step 2
Before you return the unit, have someone from your organization with a technical understanding of the
AT6n50 system and its application include answers to the following questions:
¥ What is the extent of the failure/reason for return?
¥ How long did it operate?
¥ Did any other items fail at the same time?
¥ What was happening when the unit failed (e.g., installing the unit, cycling power, starting other
equipment, etc.)?
¥ How was the product configured (in detail)?
¥ Which, if any, cables were modified and how?
¥ With what equipment is the unit interfaced?
¥ What was the application?
¥ What was the system environment (temperature, enclosure, spacing, contaminants, etc.)?
¥ What upgrades, if any, are required (hardware, software, user guide)?
Step 3
Call for return authorization. Refer to the
Technical Assistance
phone numbers provided on the inside
front cover of this document. The support personnel will also provide shipping guidelines.
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
Содержание Compumotor 6000 Series
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