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Chapter 2. Troubleshooting

2 9

Common Problems & Solutions

N O T E

Some software-related causes are provided because it is sometimes
difficult to identify a problem as either hardware or software related.

Problem

Cause

Solution

Communication errors.

1. Communication program looking for

card at wrong address.
2. Address conflict.
3. AT6n50 card not properly seated.

1. Select correct address for communication program.
2. See 

Address Selection

 section below.

3. Seat board properly in slot.  Apply pressure directly over area with
gold card edge fingers.

Computer will not boot
with AT6n50 installed.

1. Interrupt conflict.
2. See problem: 

Communication Errors.

1.a. Turn interrupt DIP switches OFF.
1.b. See 

Interrupt Selection

 section below.

Direction is reversed.
(stable servo response)

1. Command output (CMD) connections
and feedback device connections or
mounting are reversed.

1. Switch CMD- with the CMD+ connection to the drive (if your drive
does not accept differential outputs this will not work).  You will also have
to change the feedback device wiring or mounting so that it counts in
same direction as the commanded direction.

Direction is reversed.
(unstable servo response)

1. Not tuned properly.
2. Phase of encoder reversed or
mounting of ANI input is such that it
counts in the opposite direction as the
commanded direction.

1. Refer to the tuning instructions in the 

Servo Tuner User Guide

 or in

Appendix A.
2. If encoder feedback, swap the A+ and A- connections to the AT6n50.
If ANI feedback, change the mounting so that the counting direction is
reversed.

Distance, velocity, and
accel are incorrect as
programmed.

1. Incorrect encoder resolution setting.

1. Match the 

ERES

 command setting (default 

ERES

 setting is 4,000

counts/rev) to match the post-quadrature resolution of the encoder.

ERES

 values for Compumotor encoders:

E Series:  

ERES4000

SM Series Servo Motors:

SMxxxxD-xxxx:  

ERES2000

SMxxxxE-xxxx:  

ERES4000

OEM Series motors (servo):

OEM2300E05A-MO:  

ERES2000

OEM2303E05A-MO:  

ERES2000

OEM3400E05A-MO:  

ERES2000

OEM3401E10A-MO:  

ERES2000

OEM2300E05A-MO:  

ERES4000

OEM2303E10A-MO:  

ERES4000

OEM3400E10A-MO:  

ERES4000

OEM3401E10A-MO:  

ERES4000

OEM2300E20A-MO:  

ERES8000

OEM2303E20A-MO:  

ERES8000

OEM3400E20A-MO:  

ERES8000

OEM3401E20A-MO:  

ERES8000

Encoder counts missing.

1. Improper wiring.

2. Encoder slipping.
3. Encoder too hot.
4. Electrical noise.
5. Encoder frequency too high.

1. Check wiring.
2. Check and tighten encoder coupling.
3. Reduce encoder temperature with heatsink, thermal insulator, etc.
4a. Shield wiring.
4b. Use encoder with differential outputs.
5. Peak encoder frequency must be below 1.6MHz post-quadrature.
Peak frequency must account for velocity ripple.

Erratic operation.

1. Electrical Noise and/or improper

shielding.
2. Improper wiring.

1.a. Reduce electrical noise or move AT6n50 AUX board away from
noise source.
1.b.. Refer to the Electrical Noise portion of the Technical Reference
section in the Compumotor catalog.
2. Check wiring for opens, shorts, & mis-wired connections.

LEDs

See 

Diagnostic LEDs

 above (page 28)

Motion does not occur.

1. Check LEDs.

2. End-of-travel limits are active.
3. ENBL (enable) input not grounded.
4. Drive fault detected.
5. Improper wiring.
6. Load is jammed.
7. No torque from motor.
8. Max. allowable position error (

SMPER

value) exceeded.

1. See 

Diagnostic LEDs

 above.

2.a. Hardware limit switches: Move load off of limits or disable limits by
sending the 

LH¯

 command to the appropriate axis.

2.b. Software limits: Set 

LSPOS

 to a value greater than 

LSNEG

.

3. Ground the ENBL connection.
4.a. Check status with 

TASXF

 command (see bit #4).

4.b. Verify correct drive fault level setting (

DRFLVL

 command value).

5. Check command (CMD), shutdown (SHTNC or SHTNO),
drive fault (DFT), and end-of-travel limit connections.
6. Remove power and clear jam.
7. See problem:  

Torque, loss of

.

8. Check status with 

TASF

 report (see bit #23), and issue the 

DRIVE1

command to the affected axis.

Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com

Содержание Compumotor 6000 Series

Страница 1: ...erutilized and idle equipment along with credit for buybacks and trade ins Custom engineering so your equipment works exactly as you specify Critical and expedited services Leasing Rentals Demos In st...

Страница 2: ...D Z Z B B A A 5V SHLD COM SHTNC SHTNO DFT AGND ANI CMD CMD DRIVE 3 TRIGS TRG A GND TRG B GND TRG C GND TRG D GND SHLD OUT A GND OUT B GND OUT C GND OUT D GND SHLD OUTS ENCODER 3 SHLD GND Z Z B B A A 5...

Страница 3: ...North America and Asia Compumotor Division of Parker Hannifin 5500 Business Park Drive Rohnert Park CA 94928 Telephone 800 358 9070 or 707 584 7558 Fax 707 584 3793 FaxBack 800 936 6939 or 707 586 858...

Страница 4: ...enable input ENBL and joystick inputs pins 15 19 on the JOYSTICK connector are HCMOS compatible switching levels low 1 00V high 3 25V Previously they were documented as TTL compatible low 0 4V high 2...

Страница 5: ...Artisan Technology Group Quality Instrumentation Guaranteed 888 88 SOURCE www artisantg com...

Страница 6: ...es 36 Proportional Feedback Control SGP 36 Integral Feedback Control SGI 37 Velocity Feedback Control SGV 37 Velocity Feedforward Control SGVF 38 Acceleration Feedforward Control SGAF 38 Gain Sets 38...

Страница 7: ...Artisan Technology Group Quality Instrumentation Guaranteed 888 88 SOURCE www artisantg com...

Страница 8: ...s table Installing the AT6n50 PC card Mounting the AT6n50 AUX board Connecting all electrical components includes specifications Testing the installation Tuning the AT6n50 refer to Servo Tuner User Gu...

Страница 9: ...under all potential conditions Failure to do so can result in damage to equipment and or serious injury to personnel Always remove power to the computer before Installing or removing the AT6n50 PC ca...

Страница 10: ...ransitions 625 ns Analog joystick connector Voltage range 0 2 5VDC 8 bit A D converter Input voltage must not exceed 5V 24 General Purpose Programmable HCMOS compatible with internal 6 8 KW pull ups t...

Страница 11: ...Prototype Card 800 815 320 32F Hard Disk XT 888 895 378 37F Parallel Printer 896 911 380 38F SDLC 928 943 3A0 3AF SDLC 944 955 3B0 3BB Monochrome Card 956 959 3BC 3BF Parallel Printer 960 975 3C0 3CF...

Страница 12: ...ot near the front of the computer Ease both ends of the card simultaneously down into the computer until the card s edge connector reaches the computer s mating connector see drawing below Adjust the...

Страница 13: ...ome in contact with the AT6n50 or its cables Temperature Operate the AT6n50 AUX board in ambient temperatures between 32 F 0 C and 122 F 50 C Provide a minimum of 6 inches 152 4 mm of unrestricted air...

Страница 14: ...I card only OPT AT6N50 A Removable Screw Terminal Connector Computer Chassis See page 5 for instructions on installing the ANI card in your computer ANI Connections Power LED Analog Input 1 Analog Inp...

Страница 15: ...ANA is NOT affected by the ENBL switch AUX Connector Motor Drivers WARNING REMOVE AC POWER FIRST before connecting or disconnecting the drives CONNECTIONS INTERNAL SCHEMATICS Drive Motor Internal Sch...

Страница 16: ...5A 3W Shutdown active DRIVE this output is disconnected from COM see schematic above Shutdown inactive DRIVE1111 this output is internally connected to COM see schematic above DFT IN Drive fault input...

Страница 17: ...43 Z pin 44 VIN pin 49 AGND pin 50 AT6n50 A A SHTNO 5V B B Z Z CMD AGND NOTE Dynaserv A connected to AT6n50 s A Dynaserv A connected to AT6n50 s A AT6n50 GND connected to AT6n50 COM Linearserv Drive...

Страница 18: ...D CMD DRIVE 1 ENCODER 1 SHLD GND Z Z B B A A 5V SV Drive AT6n50 X13 X8 1 500 1 16 8 15 9 X10 1 16 External 24V Power Supply Short these two terminals Connect SV A called A to AT6n50 A Connect SV A cal...

Страница 19: ...ontroller waits for the home switch to close indicating that the load has reached the home reference position The active level default is active low can be changed with the HOMLVL command You can also...

Страница 20: ...Shield Internally connected to chassis ground earth Isolated logic ground Z Channel quadrature signal input Z Channel quadrature signal input B Channel quadrature signal input B Channel quadrature sig...

Страница 21: ...Description 1 IN Analog Channel 1 Analog input for joystick control of axis Voltage range is 0 2 5VDC 8 bit A D converter CAUTION Input voltage must not exceed 5VDC 2 IN Analog Channel 2 same descript...

Страница 22: ...ble to sink at least 1mA of current AT6n50 6 8 KW 47 5 KW 74HCTxx 5VDC GND Connection to a Sourcing Output Device TRG A GND TRG B GND TRG C GND TRG D GND SHLD 1 Electronic Device Out 5 24 Volts Output...

Страница 23: ...is active low but can be changed to active high with the INLVL command Outputs Pin Function Pin Function Internal Schematic Specifications 1 2 49 50 P R O G R A M M A B L E O U T P U T S 49 5 VDC 23...

Страница 24: ...PROGRAMMING TIP Connecting to a sinking output Set the input s active level to low with the INLVL command active low Connecting to a sourcing output Set the input s active level to high with the INLV...

Страница 25: ...pen collector Sourcing Input Sinking Input Connection to an Inductive Load active low Output Connection OUT P 5V GND AT6n50 7406 4 7 KW 5VDC ISO GND External Supply up to 24VDC open collector Use an e...

Страница 26: ...le Output 1 Programmable Output 2 Programmable Output 3 1 2 3 4 5 6 7 8 5 GND I5 I4 I3 I2 I1 O5 O4 O3 O2 O1 TM8 Thumbwheel Module Connection to your own Thumbwheel Module Sign Bit Thumbwheel 1 Thumbwh...

Страница 27: ...connectors AUX 5V GND 5V OUT P IN P GND ANA ENBL GND External 5VDC Power Supply 5VDC Ground 1 AC Input AUX Boards 1 Remove the cover on the EIA plug 2 Build your power cable as shown DO NOT USE A 120V...

Страница 28: ...or message if it cannot find the card or if the download operation is not successful refer the Downloading Error table on page 31 RED Receiving power from AT bus OFF No power ANI Option Card Only Gree...

Страница 29: ...or 6 Download the operating system by clicking on the Transfers pull down menu and selecting Send Operating System After the operating system is downloaded the terminal window will display a startup m...

Страница 30: ...ay of the voltage level at the ANI inputs from the connector on the ANI option card Press the return key to move the display to the next line and save the current value 2 Change the voltage output fro...

Страница 31: ...portional gain in the PIV F servo algorithm SGI Sets the integral gain in the PIV F servo algorithm SGV Sets the velocity gain in the PIV F servo algorithm SGAF Sets the acceleration feedforward gain...

Страница 32: ...ns etc Program editor Create blocks or lines of 6000 controller code or copy portions of code from previous files You can save program editor files for later use in BASIC C etc or in the terminal emul...

Страница 33: ...Artisan Technology Group Quality Instrumentation Guaranteed 888 88 SOURCE www artisantg com...

Страница 34: ...cing electrical noise Diagnostic LEDs Test options Technical support Solutions to common problems Corrective actions in response to operating system download errors Product return procedure Artisan Te...

Страница 35: ...ives are shut down possible causes are Shutdown was commanded with the DRIVE command Drive fault input DFT is active Enable input ENBL is not grounded Maximum allowable position error set with the SMP...

Страница 36: ...x ERES2000 SMxxxxE xxxx ERES4000 OEM Series motors servo OEM2300E05A MO ERES2000 OEM2303E05A MO ERES2000 OEM3400E05A MO ERES2000 OEM3401E10A MO ERES2000 OEM2300E05A MO ERES4000 OEM2303E10A MO ERES4000...

Страница 37: ...d mis wired connections Runaway if encoder counts positive when turned clockwise 1 Direction connections reversed 2 Improper tuning 1 Switch CMD with the CMD connection to drive 2 Retune the AT6n50 an...

Страница 38: ...network adapters bus mouse etc at the same address Try changing the card address see page 4 13 Waiting for Data Ready The card did not respond when expected Verify that you are downloading to the cor...

Страница 39: ...e Did any other items fail at the same time What was happening when the unit failed e g installing the unit cycling power starting other equipment etc How was the product configured in detail Which if...

Страница 40: ...ilable To effectively tune the AT6n50 and any velocity drives you may be using use the interactive tuning features in the Servo Tuner It greatly improves your efficiency and gives you powerful graphic...

Страница 41: ...position error changes such that the control algorithm would calculate a control signal less than the limit This phenomenon of reaching the output limit is called controller output saturation When sat...

Страница 42: ...what this user guide describes in the following sections Position Response Types The following table lists describes and illustrates the six basic types of position responses The primary difference a...

Страница 43: ...e AT6n50 employs a PIV F servo control algorithm The control techniques available in this system are P Proportional Feedback control with SGP command I Integral Feedback control with SGI command V Vel...

Страница 44: ...After windup occurs it will take a while before the integrator output returns to a level within the limit of the controller s output Such a delay causes excessive position overshoot and oscillation Th...

Страница 45: ...irected by the Servo Gain Acceleration Feedforward SGAF setting which is in turn multiplied by the acceleration of the commanded position to produce the control signal Consequently because the control...

Страница 46: ...se to zero If an offset exists ignore it for now it will be taken care of later in step 8 Step 3 If your system has mechanical stops manually move the load to a position mid way between them Step 4 En...

Страница 47: ...ning Setup Procedure you must tune one axis at a time Step 1 Tune the drive to output the desired velocity at a given voltage from the AT6n50 a If your system has mechanical stops manually move the lo...

Страница 48: ...easing the SSFR value provides a smoother profile but makes the servo system less stable and slower to respond SELECTING THE SSFR VALUE Refer to the SSFR command description in the 6000 Series Softwar...

Страница 49: ...he Integral Feedback Gain SGI to reduce steady state error Steady state position error is described earlier in the Performance Measurements section on page 35 a Determine the steady state position err...

Страница 50: ...oduct of SGP SGV if SGV zero set SGVF equal to SGP b Check the position error at constant velocity by issuing the TPER command c Increase SGVF to reduce the position error repeat steps a and b as nece...

Страница 51: ...amp out the oscillation SGP 15 Step 3 With SGV equal to 2 the response turns out fairly well damped see plot At this point the SGP should be raised again until oscillation or excessive overshoot appea...

Страница 52: ...all axes subsequent scaling gains servo offset PSET and SMPER commands are specific to encoder feedback ERES4000 Set encoder resolution to 4 000 counts rev all axes SCLA4000 Set scaling for programmi...

Страница 53: ...Artisan Technology Group Quality Instrumentation Guaranteed 888 88 SOURCE www artisantg com...

Страница 54: ...ations guide i turn off before installing cards 5 conduit 2 21 configuration DIP switches address interrupts transfer mode 4 connections ANA analog output 8 analog channel inputs 14 ANI analog input 7...

Страница 55: ...ANA 8 drive 8 general purpose programmable connections and specs 16 problems 30 testing 23 OUT A through OUT D 16 testing 23 over damped servo response 35 overshoot 35 37 P Q panel layout 6 spacing m...

Страница 56: ...e 41 T technical assistance see inside of front cover and HELP command temperature range 3 terminal emulation set up 22 test system installation 22 test panel Motion Architect 28 thumbwheel connection...

Страница 57: ...Artisan Technology Group Quality Instrumentation Guaranteed 888 88 SOURCE www artisantg com...

Страница 58: ...nalog input 14 bit ADC ENBL DFT CW CCW HOM or Joystick digital inputs pins 15 19 6 8 K 74HCxx 47 5 K 5VDC Specs HCMOS compatible voltage range 0 24VDC Trigger Inputs pg 15 TRG n inputs 6 8 K 74HCTxx 4...

Страница 59: ...uipment Have surplus equipment taking up shelf space We ll give it a new home Learn more Visit us at artisantg com for more info on price quotes drivers technical specifications manuals and documentat...

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