Chapter 2. Troubleshooting
3 1
Downloading Errors
(downloading the operating system)
N O T E
These are the potential error messages you could receive while trying to download the AT6n50 operating
system using a terminal in Motion Architect, or using the AT6250.EXE or AT6450.EXE programs
installed from the ÒAT6n50 Operating System and DOS SupportÓ diskette found in the product ship kit.
Error
Description
Reason/Corrective Action
1
Operating System File Not Found
The operating system specified, or the default operating system (if unspecified) could not be found
by the operating system downloader. Put the
AT6n50.OPS
file in the Windows\System directory.
2
Invalid Operating System File
The operating system specified, or the default operating system (if unspecified) is not a valid
operating system or is corrupted. Re-install the operating system from the original ÒOperating
System and DOS SupportÓ disk provided in your ship kit.
3
Unexpected EOF
An EOF (end-of-file) character was received during the download. Re-install the operating
system from the original ÒOperating System and DOS SupportÓ disk provided in your ship kit.
4
Invalid Port Address
The port address specified while downloading is invalid. Use another address setting
(768
£
port
£
1024 in increments of 8). See page 4 for address options.
5
Unknown Option
An unknown option was specified on the
AT6n50.EXE
command line.
6
Base Port Address Greater than
1024
The base port address is too high. Specify an address between 768 and 1024 decimal (use the
/PORT=
parameter if using the AT6n50.EXE, or use the Settings menu if using Motion Architect).
7
Base Port Address Less than 255
The base port address is too low. Specify an address between 768 and 1024 decimal (use the
/PORT=
parameter if using the AT6n50.EXE, or use the Settings menu if using Motion Architect).
8
Base Port Address Not a Multiple
of 8
The base port address is not a multiple of 8. Specify a valid address (use the
/PORT=
parameter if using the AT6n50.EXE, or use the Settings menu if using Motion Architect).
9
Modified Download Requested
A partial download was requested on the command line.
10
Card Controller Error
The card controller did not respond as expected. Verify that you are downloading to the correct
address. Make sure there are no other peripheral cards (network adapters, bus mouse, etc.) at
the same address. Try changing the card address.
11
Card Not found
The card did not respond as expected. Verify that you are downloading to the correct address.
Make sure there are no other peripheral cards (network adapters, bus mouse, etc.) at the same
address. Try changing the card address).
12
Reading Card Rev
The card appeared to be working as expected until the revision was requested. Verify that you are
downloading to the correct address. Make sure there are no other peripheral cards (network
adapters, bus mouse, etc.) at the same address. Try changing the card address (see page 4).
13
Waiting for Data Ready
The card did not respond when expected. Verify that you are downloading to the correct address.
Make sure there are no other peripheral cards (network adapters, bus mouse, etc.) at the same
address. Try changing the card address.
14
Purging Data Out Buffer
The card output buffer could not be emptied. Verify that you are downloading to the correct
address. Make sure there are no other peripheral cards (network adapters, bus mouse, etc.) at
the same address. Try changing the card address.
15
Waiting for Data Input Buffer
Empty
The card did not respond to the data sent to it. Verify that you are downloading to the correct
address. Make sure there are no other peripheral cards (network adapters, bus mouse, etc.) at
the same address. Try changing the card address.
16
Time-out Waiting for Processor
Startup
The card did not respond as expected. The green LED on the back of the PC-card should be on for
this error to occur. Verify that you are downloading to the correct address. Make sure there are no
other peripheral cards (network adapters, bus mouse, etc.) at the same address. Try changing
the card address. Use a fresh copy of the operating system from the disk that was shipped with
the card. If the green LED on the back of the card flashes briefly during download of the operating
system, the card may need repair.
17
CRC Error
The CRC value calculated during download is not the same as stored with the operating system.
Either the file is corrupted on disk, or was corrupted during download. Try a fresh copy of the
operating system. If your computer has a Turbo switch, switch it to low speed because some
computers violate ISA bus timing specifications at high speed.
18
Operating System Rev not
Compatible with Loader Rev
The operating system being downloaded is not compatible with the downloader (Motion Architect
or AT6n50.EXE). Install the latest downloader from the disks in your AT6n50 ship kit.
19
Incompatible Card ROM rev
The card ROMS and the operating system downloader (Motion Architect or AT6n50.EXE) are
incompatible. If you are using a new downloader, obtain a new set of ROMS from the factory.
20
Card Read Error (bad compare)
The downloader is unable to communicate reliably with the card. Try switching to 8-bit mode on
the card, switching out of Turbo mode on your PC, or a different address.
21
Card Read Error (outbuf)
The downloader is unable to empty the output buffer. There may be an address conflict with
another board. Try a different address.
22
Card ROMS - Command Line
Parameter Passing Not Supported
The card ROMS are an old revision that do not support command line arguments. Obtain a ROM
update from the factory.
23
Card ROMS - Unsupported
Option Requested
The card ROMS do not support the option specified on the command line. Obtain a ROM update
from the factory.
24
NULL Error
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