2 8
AT6250/AT6450 Installation Guide
Troubleshooting Basics
When your system does not function properly (or as you expect it to operate), the first thing
that you must do is identify and isolate the problem. When you have accomplished this, you
can effectively begin to resolve the problem.
The first step is to isolate each system component and ensure that each component functions
properly when it is run independently. You may have to dismantle your system and put it
back together piece by piece to detect the problem. If you have additional units available, you
may want to exchange them with existing components in your system to help identify the
source of the problem.
Determine if the problem is mechanical, electrical, or software-related. Can you repeat or re-
create the problem? Random events may appear to be related, but they are not necessarily
contributing factors to your problem. You may be experiencing more than one problem. You
must isolate and solve one problem at a time.
Log (document) all testing and problem isolation procedures. Also, if you are having difficulty
isolating a problem, be sure to document all occurrences of the problem along with as much
specific information as possible. You may need to review and consult these notes later. This
will also prevent you from duplicating your testing efforts.
Once you isolate the problem, refer to the problem solutions contained in this chapter. If the
problem persists, contact your local technical support resource (see
Technical Support
below).
Reducing Electrical
Noise
Refer to the guidelines on page 21. General information on reducing electrical noise can be
found in the Engineering Reference section of the Parker Compumotor catalog.
Diagnostic LEDs
AUX
Board
Computer
After power up, the DISABLED status LEDs will be red until
you issue the
DRIVE1111
command to enable the drives,
at which time the LEDs will turn off. These LEDs will again
turn red if the drives are shut downÑpossible causes are:
¥ Shutdown was commanded with the
DRIVE
command.
¥ Drive fault input (DFT) is active.
¥ Enable input (ENBL) is not grounded.
¥ Maximum allowable position error (set with the
SMPER
command value) is exceeded.
¥ Kill command (
K
,
!K
or
<CTRL>K
) was issued, or a Kill
input or user fault input was activated while the Disable
Drive on Kill feature was enabled (refer to the
KDRIVE
command).
When power is applied, the status LED on the AT6n50
card will be off and the status LED on the auxiliary board
should be red. If the LED on the auxiliary board is off,
the auxiliary board does not have AC power. After the
operating system is downloaded, the status LEDs on the
auxiliary board and the AT6n50 card will turn green
indicating the system is ready for operation. If both status
LEDs do not turn green after downloading the operating
system, an error has occurred. The operating system
downloader (Motion Architect or the AT6250.EXE or
AT6450.EXE program from your DOS support disk)
issues an error message if it cannot find the card or if the
download operation is not successful (refer the
Downloading Error table on page 31).
RED: Receiving power from AT bus.
OFF: No power.
ANI Option Card Only
Green: High density cable connected
OFF: Cable not connected properly
Test Options
¥
Test Panel
. Motion ArchitectÕs Panel Module allows you to set up displays for testing
system I/O and operating parameters. Motion Architect is provided in your ship kit.
¥
Hardware Test Procedure
(see pages 22-23).
Technical Support
If you cannot solve your system problems using this documentation, contact your local
Automation Technology Center (ATC) or distributor for assistance. If you need to talk to our
in-house application engineers, please contact us at the numbers listed on the inside cover of
this manual. (These numbers are also provided when you issue the
HELP
command.)
NOTE
: Compumotor maintains a BBS and website that contains the latest software upgrades
and late-breaking product documentation, a FaxBack system, and a tech support email address.
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
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