70
Dealing with Problems (Advanced)
●
Disk Operations
●
Touch Pad
●
Touchscreen (Only for models with touchscreen)
●
Sound
●
SD Memory Card
Cannot read/write to a floppy
disk
●
Has the floppy disk been correctly inserted?
●
Has the floppy disk been correctly formatted?
●
Your floppy disk content may be corrupted.
Unable to write to a disk
●
Is the floppy disk write-protected?
How to format a floppy disk is
unclear
●
Windows 2000
Select [Format] in [My Computer] - [3 1/2 Floppy (A:)] - [File]. After confirming the
disk volume and format type, start formatting.
Windows XP
Select [Format] in [start] - [My Computer] - [3 1/2 Floppy (A:)] - [File].
After confirming the disk volume and format type, start formatting.
Unable to read/write to the hard
disk
●
Your drive or file may not have been properly set.
●
Check to see if the hard disk is full. If it is full, delete unnecessary files.
●
Your hard disk content may be corrupted. Contact your technical support office.
When the previous item is not
the cause
●
Try testing another drive or media.
Unable to input using the touch
pad
●
Has the Setup Utility been used to set [Touch Pad] to [Enable]?
●
When external mouse drivers are installed, the touch pad may not be used.
●
Has the touch pad driver been properly installed?
Unable to input by touching the
display
●
When mouse drivers are installed (e.g., Intellimouse), the touchscreen is unable to
be used.
●
Has the touchscreen driver been properly installed?
●
It is necessary to perform [Calibration] to point correctly with the stylus included with
the computer.
The sound is not heard
●
Try changing the mute by pressing
Fn
+
F4
or
Fn
+
F6
.
Volume does not change when
Fn
Fn
Fn
Fn
+
F5
F5
F5
F5
or
Fn
Fn
Fn
Fn
+
F6
F6
F6
F6
is pressed
●
If the Windows sound function is not active, the volume will not change even if
is
displayed.
The audio is distorted
●
Audio distortion may occur when operations are performed by pressing
Fn
in
combination with another key. Stop playing and start again.
Cannot use SD memory card
security function
●
The SD memory card must be set up in order to use the security function
(
page 37
).
For Hong Kong
For Hong Kong
For Hong Kong
For Hong Kong
Cannot log on with the SD
memory card
●
If you change the setting for Language for non-Unicode programs after the check
mark has been added in [Use when logging on to Windows] under [SD Card
Settings] - [Setting for this SD card], remove the check mark from [Use when
logging on to Windows] under [SD Card Settings] - [Setting for this SD card], and set
the user name and password again. (
page 37
)