65
Dealing with Problems
(Advanced)
The computer does not
recognize the Multime-
dia Pocket Device
The access lamp (
)
does not light
Cannot play disc or read
data from it
Cannot read data from
the disk
Cannot read/write to a
disk
Unable to write to a disk
How to format a disk is
unclear
Unable to read/write to
the hard disk
When the previous item
is not the cause
A b l u e b a c k g r o u n d
appears on the screen
with the MPEG image
The disc tray does not
close
Cannot eject disc (disk)
Drive Operations
Is the Multimedia Pocket device properly mounted in the multimedia pocket?
Is the disc loaded on the tray correctly?
Is the disk set correctly?
Is the disc bent, scratched, or dirty?
Is the disk bent, scratched, or dirty?
Has the disk been correctly inserted?
Has the disk been correctly formatted?
Has the Setup Utility been used to set [Floppy Operation] to [Enable]?
(
page 54
)
Your disk content may be corrupted.
Is the disk write-protected?
Select [Format] in [My Computer] - [3 1/2 Floppy (A:)] - [File]. After confirming the
disk volume and format type, start formatting.
Your drive or file may not have been properly set.
Check to see if the hard disk is full. If it is full, delete unnecessary files.
Your hard disk content may be corrupted. Contact Panasonic Technical Support.
Try testing another drive or media.
Did you open the CD-ROM/DVD-ROM drive or remove the MPEG disc while it was
operating?
Re-insert the MPEG disc and close the CD-ROM/DVD-ROM drive. Press
Enter
.
Did you touch the eject button when you close the tray?
Is the computer powered on?
To remove a disc when the computer is powered off, insert a sharp object such as
the bent-out tip of a paper clip into the emergency hole. Pushing it completely to the
end will free the tray so that it can be pulled out.
Emergency hole
Emergency hole
<CD-ROM Drive>
<DVD-ROM Drive>
<SuperDisk Drive>
Emergency hole
However, because there is the possibility that the lock mechanism of the head
carriage may not move, do not use this method except for emergencies.
CAUTION
