62
Dealing with Problems
(Advanced)
When a problem occurs, refer to this page. If you still cannot troubleshoot the problem, contact Panasonic Technical
Support.
Starting Up
The power indicator or
battery indicator is not lit
is displayed
[POST Startup Error(s)]
is displayed
Windows startup, or an
operation is extremely
slow
The date and time are
incorrect
When the previous item
is not the cause
Windows NT
NT does not start up
Windows 2000
When resuming from the
standby or hibernation
mode,
does not appear
even if a password has been
set in the Setup Utility
Check the cable connection for the AC adaptor.
Check to see if a fully charged battery is properly installed.
Remove the battery pack and disconnect the AC adaptor, then connect them again.
Input your password. If you have forgotten it, contact Panasonic Technical Support.
page 60
Press
F9
in the Setup Utility (
page 51
). This will restore the Setup Utility's
settings to their default values (except the password settings). Then, the Setup Utility
must be run once again for you to input the appropriate operating environment settings.
(The processing speed depends on the application software used, so this operation may
not cause the processing speed to increase.)
You can set the date and time through [Date/Time] in [Start] - [Settings] - [Control Panel].
When the computer is connected to a Local Area Network (LAN), confirm the date
and time of the server.
If you continue to experience problems, the internal battery maintaining the clock
may need to be replaced. Contact Panasonic Technical Support.
This computer will not correctly recognize the date and time starting from the year
2100 A.D.
Windows NT
When [APM 2.0 for NT] is not displayed in [Control Panel], this indicates that Phoenix
APM 2.0 for Windows NT
®
is not installed. When the standby or hibernation function
is used under this condition, the date and time may be incorrectly displayed. Correct
the date and time, and then install Phoenix APM 2.0 for Windows NT
®
.
When the standby or hibernation function is used frequently, discrepancies may
occur in the display of the date and time even if APM 2.0 for Windows NT is in-
stalled. You can set the date and time through [Date/Time] in [Start] - [Settings] -
[Control Panel].
Press
F9
in the Setup Utility (
page 51
). This will restore the Setup Utility's
settings to their default values (except the password settings).
Try removing all peripheral devices.
Windows 2000
Click [Local Disk(C:)] in [My Computer] with the right button, select [Properties],
and then select [Tools] - [Check Now].
At start-up, press
F8
to operate the computer in the Safe mode.
If [Cancel] at the [Path not found] is clicked during the LAN card driver installation, the
next time the system is activated it will hang up without NT being activated.
In such cases, follow the steps listed below.
1
Power off, then power on again.
2
If [Press spacebar NOW to ...] is displayed, press the space key.
3
If [Hardware Profile/Configuration Recover Menu] is displayed, press
L
, then
press
Enter
.
4
At the [PCMCIA Card Not Configured], select [OK].
5
At the [Path not found], put the disk that was supplied with the LAN card into the
disk drive, then select [OK].
Follow the on-screen instructions.
Use the Windows password as the following.
Select [Start] - [Settings] - [Control Panel] - [Power Options] - [Advanced], then add
the check mark for [Prompt for password when computer goes off standby].
