Troubleshooting Installation Issues
This section describes how to troubleshoot installation issues.
The following table describes the tasks related to troubleshooting the server module.
Task
Links
Identify server faults.
“Identifying Server Faults” on page 111
Troubleshoot server power states.
“Troubleshooting Server Power States” on page 111
Record server information before contacting Service.
“Technical Support Information Worksheet” on
page 112
Locate the system serial number before contacting
Service.
“Locating the Server Module Serial Number” on
page 113
Identifying Server Faults
If the Service Action Required LED lights when the server is powered on, check Oracle ILOM
for system faults.
For more information about identifying server module faults, refer to the
Sun Blade X4-2B
Service Manual
.
Troubleshooting Server Power States
When a server module powers on in a Sun Blade 6000 modular system, the server module
queries the CMM to verify that sufficient is power available from the chassis power supply units
(PSUs) to power on the server module.
If the chassis cannot supply enough power to power on the server module:
■
The CMM prevents the server module from receiving main power.
■
The OK/Power LED on the front panel of the server module remains at standby blink.
To troubleshoot this power issue, follow these guidelines:
111
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