Click the Submit button.
This completes the physical media request. It can take up to seven business days to receive the
physical media.
▼
Request Physical Media (By Phone)
Gather the information described in
“Gathering Information for the Physical Media Request”
on page 101
before making the request.
Call Oracle support, using the appropriate number from the Oracle Global Customer Support
Contacts Directory at:
http://www.oracle.com/us/support/contact-068555.html
Tell Oracle support that you want to make a physical media request (PMR) for the Sun Server
X4-
x
.
■
If you are able to find the specific software release package and patch number information
from My Oracle Support, provide this information to the support representative.
■
If you are unable to find the software release package information, request the latest software
release package for the Sun Server X4-
x
.
Installing Updates Using Other Methods
In addition to using Oracle System Assistant and My Oracle Support, you can install updated
firmware and software using one of the following methods:
■
Oracle Enterprise Manager Ops Center
– You can use Ops Center Enterprise Controller to
automatically download the latest firmware from Oracle, or firmware can be loaded
manually into the Enterprise Controller. In either case, Ops Center can install the firmware
onto one or more servers, blades, or blade chassis.
For information, go to:
http://www.oracle.com/technetwork/oem/ops-center/index.html
■
Oracle Hardware Management Pack
– You can use the
fwupdate
CLI Tool within the
Oracle Hardware Management Pack to update firmware within the system.
For information, refer to the Oracle Hardware Management Pack Documentation Library
at:
http://www.oracle.com/goto/OHMP/docs
■
Oracle ILOM
– You can use the Oracle ILOM web interface or command-line interface to
update Oracle ILOM and BIOS firmware.
For information, refer to the Oracle Integrated Lights Out Manager (ILOM) 3.1
Documentation Library at:
9
Before You Begin
1
2
Installing Updates Using Other Methods
103
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