Oracle X4-2B, Руководство по установке

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Describe your request as follows:
a. In the Problem Summary field, type
PMR for latest software release
.
b. From the Problem Type drop-down list, select Software & OS Media Requests.
c. In the Support Identifier field, type the Customer Support Identifier associated with your
support contract.
Skip the Create Service Request: Solutions screen by clicking the Next button in the upper right
corner of the screen twice.
The Create Service Request: More Details screen appears.
Provide more information about your request as follows:
a. In the Additional Information section, answer the questions listed in the following table:
Question Your Answer
Is this a physical software media shipment request? Yes
Which product line does the media request involve? Sun Products
Are you requesting a required password for a patch
download? No
Are you requesting a patch on CD/DVD? Yes
If requesting a patch on CD/DVD, please provide
the patch number and OS/platform? Enter the patch number for each download that you
want for the software release.
List the product name and version requested for the
physical media shipment? Product Name: Sun Server X4- x
Version: Latest software release number
What is the OS/platform for the requested media? If you are requesting OS-specific downloads, specify the
OS here. If you are requesting system firmware only,
enter Generic.
Are any languages required for this shipment? No
b. Fill in the ship-to contact information, which includes a contact name, phone number, email
address, company name, and shipping address.
Click the Next button.
The Create Service Request: Severity/Contact screen appears.
Enter your contact phone number and preferred method of contact.
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Gathering Information for the Physical Media Request
Sun Blade X4-2B Installation Guide • March 2014 102