64
Service
Display
Action
Description
automatic
do service
ESC
The appliance must be serviced at regular intervals.
After 2000 operating hours you will be automatically
prompted to execute service.
For display of operating hours see chapter
“Information service”.
Call a service technician for execution of the service.
Exit “do service” display with (ESC).
The “do service” display continues to appear until
the service technician has executed the service and
has reset the prompt in the service menu.
Error messages
While an error is present a running combustion process will be stopped. If an error message occurs in idle status,
start of the combustion process will not be allowed. An error message is indicated by the flashing of the display.
The display can only be exited with (ESC) when the cause of the error has been eliminated.
If necessary request a service technician.
Display
Possible cause of error
Possible elimination
automatic
not ignited
ESC
Pellet tank may be empty.
Combustion pan contaminated.
Fill the pellet tank.
Clean combustion pan.
automatic
door open
ESC
Combustion chamber door was open
too long.
Chimney is blocked.
Glass pane is defective.
Ash box is not installed correctly.
Close combustion chamber door.
Check chimney.
Check glass pane.
Push in ash box and lock.
automatic
fan failure
ESC
Induced draught fan and / or speed
monitor defective or not connected.
Request a service technician.
automatic
failure
flame sensor
ESC
Flame temperature sensor defective or
not connected.
Request a service technician.
automatic
failure
room sensor
ESC
Room temperature sensor defective or
not connected.
Request a service technician.
automatic
interrupted
safety chain
ESC
One of the safety elements (safety tem-
perature limiter or inclination switch) has
tripped.
Request a service technician.
