43856301TH Rev.3
143 /
Oki Data CONFIDENTIAL
7. Troubleshooting and repair procedure
Display
Cause
Error details
Remedial measure
Restart the printer.
072: Error. Xx
Engine I/F
Error.
I/F error
between PU
and CU
Is the CU assembly installed
normally?
Does the printer recover from
the error when the CU board is
replaced?
No
Yes
No
Re-install the CU
assembly normally.
Replace the CU
board.
Replace the PU
board.
Restart the printer.
073: Error xxxxxxxx
Video Error
Error is
detected
when
expanding
the video
data.
(Illegal data
is received.)
Is the CU assembly installed
normally?
Does this error recur?
No
Yes
Yes
Re-install the
CU assembly
normally.
Change the PC
with another
PC having high
specifications, or
alternately reduce
resolution power
and execute the
print again.
Replace the CU
board.
Replace the
interface cable.
Re-install the PC
printer driver.
Is the CU assembly installed
normally?
Does this error recur?
Does the error depend on print
data?
No
Yes
Yes
No
Yes
Re-install the
CU assembly
normally.
Execute the print
again.
Print any other
data.
Replace the CU
board.
Send the data to
design division and
request analysis of
the data.
Restart the printer.
074: Error xxxxxxxx
075: Error xxxxxxxx
Video Error
Error is
detected
when
expanding
the video
data.
Is the CU assembly installed
normally?
No
Yes
Re-install the CU
assembly normally.
Replace the CU
board.
Display
Cause
Error details
Remedial measure
Service call
081: Error
Parameter
integrity
check
Either EEPROM or Flash ROM
cannot read/write normally.
Turn the printer
power off and
then back on.
If the error
symptom remains
unchanged,
replace the CU
board.
Service call
104: Error
Read/write
error of
the engine
EEPROM is
detected.
Does this error recur?
Yes
Turn off the power
of the printer and
back on.
Replace the PU
board.
Service call
106: Error
Engine
control logic
has an error.
Does this error recur?
Yes
Turn off the power
of the printer and
back on.
Replace the PU
board.
Service call
111: Error
Duplex unit
for other
model is
detected.
Is the duplex unit for that
specific model installed?
No
Install the correct
duplex unit.
Service call
112: Error
2nd tray for
other model
is detected.
Is the 2nd tray for that specific
model installed?
No Install the correct
2nd tray.
Service call
121: Error
High voltage
power supply
interface
error.
Is the cable connecting the PU
board to the high voltage unit
connected normally?
Have you checked defective
contact of contactor points?
Note)
No
Yes
No
Re-connect them
normally.
Check for defective
contact of the high
voltage system.
Replace the high
voltage power
supply.
Service call
122: Error
Low voltage
power supply
fan error
Is the fan (bottom right of the
front) of the low voltage power
supply block working?
Is the fan connector connected
normally?
No
Yes
No
Yes
Check for sure
connection of the
fan connector.
Replace the PU
board.
Replace the fan
motor.
Replace the PU
board.
Содержание C710
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