101–1386–001
Edition 2
TROUBLESHOOTING
Overview
After you turn the system manager terminal (SMT) on, it runs a series of self-diagnostic
tests. Use the diagnostic information displayed on the SMT and the procedures in this
chapter to help identify and solve SMT or printer problems. If you need help, call your
Octel support representative.
Solving System-Manager-Terminal Problems
To diagnose and correct SMT problems, do one or more of the following:
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Check the cables and SMT parameters. For details, refer to the “Checking the Cables
and System Manager Terminal Parameters” section, following.
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Check the fields in menu 6.3 to make sure that the configuration is correct for the
terminal. For details, refer to Chapter 2, page 2-8.
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Replace the terminal, if necessary. For details, refer to the “Replacing System
Manager Terminals” section, page 6-3.
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