120
Ap
pen
d
ix
■
Problems with AT Commands
■
Other problems
Data Communication Diagnostic
(Mobile Performance Checker)
The Mobil Performance Checker is software that
connecting the PC installed Windows 2000/XP to
a device which is available data communication
of DoCoMo, and check whether a mobile data
communication is normal or not. By simple
operation, connect to the mobile data test point
and perform a communication test
automatically.
•
This diagnostics is free (charge apply from overseas).
Checking the Operating Environments
•
Depending on the operating environment, the software
may not work, DoCoMo does not respond to any
inquiries about the use, guarantee proper operation, nor
is responsible for proper operation under operating
environments other than the above.
•
Furthermore, DoCoMo does not guarantee the
operation under the supported OS if the OS is changed
through upgrade.
Installing
Mobile Performance Checker Downloading Site
a
After downloading, double-click
“MPC_Vxx.EXE” icon.
b
“MPC.EXE”, “mpcmaster.inf”,
“mobilecard.inf” and “os.inf” are created in
the folder you specified to be decompressed
them.
c
Perform “MPC.EXE”
•
This software executes by itself. Any setting does are not
changed to Windows system.
•
Delete “MPC.EXE”, “mpcmaster.inf”, and “os.inf” to
uninstall this software.
Connections are
frequently
terminated
Traffic may be heavy at the access
point. Try again later.
If you are in a weak signal reception
area, move to a location where the
Antenna Indication Lamp lights green.
→
P17
Symptom
Check
“ERROR”
appears when a
command is
entered
Verify that you entered a correct
command.
Check the properties of the terminal
software to see whether a device other
than the FOMA terminal is selected.
“OK” does not
appear after an
AT command is
entered
Check the M2501 HIGH-SPEED
Communication Configuration Files
(Drivers) have been installed properly.
→
P26
Verify that the commands start with
“AT” or “at” and that upper and lower
case characters are not mixed.
An AT command
cannot be
entered
When the DoCoMo Video Call
Software is running or is in the Task
Tray, exit the DoCoMo Video Call
Software.
Symptom
Check
Redial is not
possible
If the other party does not answer a call
and you terminate the call from your
FOMA terminal you cannot
immediately call the same party. Wait
for about one minute before calling
again.
Status indication
lamp does not
light
Verify that “(LED)
点灯消灯切替
(Turn
on/off the LED)” is not set to “OFF”.
→
P43
The terminal
stopped working
suddenly
Verify that the UIM is properly inserted
to FOMA terminal.
Your PC operating environments may
have changed because a new
peripheral or software was installed.
Uninstall the Communication
Configuration files (Drivers) and install
them again.
→
P25, P27
The FOMA
terminal will not
be detected if it is
inserted into a PC
card slot while
installing the
Communication
Configuration
Files (Drivers) .
Restart the PC with the FOMA terminal
inserted into the PC card slot.
Symptom
Check
Item
Requirement
OS (Japanese
version)
Windows XP,
Windows 2000 Professional
CPU
Pentium 200MHz more
(Recommended)
Required Memory
64 Mbytes more recommended
Browser
Internet Explorer 5.5 later
recommended
http://www.std-mcs.nttdocomo.co.jp/mpc/
open/docomo0/index.html
T
roub
lesh
oot
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