99
Overse
as Us
e
Receiving a Call Overseas
a
Click
when a Call Arrives
Having Someone Call You in the
Country of Stay
From Japan
Entering your phone number in the same way as
you were in Japan allows a caller in Japan to call
you overseas.
a
090
y
xxxx-xxxx/
080
y
xxxx-xxxx
y
Call
From a Country Other than Japan
a
International Access Code of the
country of origin
y
81 (country code of
Japan)
y
a phone number excluding the
leading “0”
y
Call
•
For International Access Codes, see “International
Access Codes for Major Countries (Table 1)”.
→
P97
Troubleshooting When Calls Are Not
Connected
Cannot make or receive calls/Always out of
the service area/Cannot turn on the power
If you cannot make or receive calls, the signal
reception level stays as out of the service area
or you cannot turn on your FOMA terminal, the
followings may be causes:
•
Signal reception is weak or you are out of the service area.
•
Local switching system or base station fails, or traffic is
temporarily heavy.
•
A mistake was made during an operation of the FOMA
terminal.
•
Others
→
P119
For the latest information on coverage areas or
out of the service areas, visit DoCoMo’s
international service web site.
→
P94
Try the following after checking the operation:
•
If you are indoors, try again outdoors.
•
Check whether your monthly usage amount exceeds your
set limit.
•
Switch networks manually.
→
P40
Contact the Network Technical Operation Center
(P97) if the problem persists.
Usage Amount Limit
•
An approximate limit is set on total monthly usage for
WORLD WING after which the service will be disabled.
•
The total approximate monthly usage fees include call/
communication fees under international roaming, digital
communication fees for video calls, etc., and packet
communication fees (but not international forwarding
fees).
•
The current usage fee is checked against the limit, but the
amount of usage is only that already reported by other
carriers. Thus, we may receive notification of usage after a
delay of up to 30 days and this may cause usage fees to
exceed the limit. For this reason, the limit should not be
used for the purpose of stopping usage after a certain
amount has been billed.
•
Even if your total monthly fees exceed the limit, you must
pay all usage fees for services used.
•
After your payment is confirmed, a stopped service is
resumed. (After the payment, confirmation may take a
while before the service is resumed.)
•
This service will be stopped if a special high usage report
(outside the normal billing procedure) is sent by the carrier
and the usage amount on the day of the report exceeds the
usage limit. In this case, we will notify you in writing.
•
For details, contact the “DoCoMo Information Center”
(P97).
Re
ceiving
a Call Overseas
