Appendix A: Customer Service
© 2019 Cutting Edge Optronics
48
Patara II and Iklwa II Service Manual
Questions
What is the coolant flow rate (GPM)?
What is the set temperature on the chiller (
o
C)?
What is the coolant pressure on chiller (PSI)?
What are the temperature set and actual reading from TEC controller (
o
C)?
What are the set current and actual current from laser drive electronics (A)?
Is Q-switch enabled (yes/no)?
Is Q-switch triggered internally or externally?
What is the pulse repetition frequency (Hz)?
Is the output power measured directly from the laser (yes/no)?
What is the measured power (W)?
When did the problem happen?
Have you changed any settings recently (yes/no)?
Have you adjusted the laser to try to fix the problem (yes/no)?