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9.Frequently – asked questions
9.2.Technical issue
9.1.Troubleshooting
Questions
Cause
Presumable reason
Procedure
When turning on power, “OVR” is
displayed even if not applying
load and cannot be cleared by
pushing
ZERO key.
It is possible that internal
loadcell is broken.
Unit was dropped or
overloaded.
Contact a dealer for repair
Low bat displays even after the
unit was charged for more than
one day.
Voltage of battery is low.
• End of battery life
Contact a dealer for repair
• Breakdown of battery
• Breakdown of charging
It doesn't display anything even if
pressing POWER Key.
Battery is weak.
Voltage of battery is lower. Please charge a battery.
“BAT” isn't displayed on
LCD even if charging up.
• Breakdown of battery
Contact a dealer for repair.
• Breakdown of internal
circuit
• Breakdown of AC adapter
The value becomes “0”
automatically when measuring
small value near 0.
You can use tracking to
prevent the fluctuation of
the measuring value near
“0”.
Tracking is on.
Please set tracking off.
(Refer to“4.5.Tracking”)
Value changes if you change the
direction of force gauge.
This is not breakdown.
This equipment is
measuring the empty
weight of sensor
on its own.
Sensor or tools can add
weight
Push ZERO key after
setting the direction to
measure and clear the
measuring value.
Although I downloaded
“Toriemon”, it doesn't work even if
connecting
force gauge.
-
Since “Toriemon” is
software for RS-232C
transmission,it doesn't
respond to USB
transmission.
Please download
“Toriemon USB” and use it.
Questions
Explanation
Reference
How long does rechargeable
battery
(Nickel hydride battery) last?
Enable to use 500 times or more by
complete electric discharge. It depends
on the status of use.
Please charge battery after discharging
electricity until “LO BAT” is displayed at
LCD.
Why are there various rating
capacities?
The value is more accurate when
measuring near rating as much as
possible.
It is ideal to use this equipment with 50%
rating or more.
Why does measuring data show
variations?
Although there are many reasons, the
measuring value is affected by vibration if
operated by hand.
Fluctuation will be reduced when using
handle or stand.
How does biased loading affect
accuracy?
Although it depends on the angle, you
cannot measure accurate value with
biased loading.
How do you handle ISO cariblation
?
Measure the load value with certified
weights.
Weight with traceability is necessary.
Please tell easy test methods
which user can.
Please hang the weight which is clear.
Can user exchange battery?
User cannot exchange battery.
Ask our dealers to assist you with battery
replacement.
Do you have CAD data?
Yes.
Please contact our dealer.
Is it possible to use in water?
No. It is not waterproof structure.
Please pay attention not to pour water.
10.Support
10.1.Repair and Calibration
We recommend calibrating regularly for keeping up the accuracy of force gauge. Nidec-Shimpo provides calibration services. Contact
for details.
10.2.Warranty
Nidec-Shimpo Corp. warrants, to the original purchaser of new products only, that this product shall be free from defects in
workmanship and materials under normal use and proper maintenance for two years from the date of original purchase.
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