iv
Software and Reset
89
Export and Import Settings
89
Export Settings
89
Import Settings
89
Update the Software and Firmware
90
Download Software Updates
90
Upgrade Firmware from a File
91
Reset Your Gateway
91
Clear Account Details Only
91
Reset Device Settings Only
92
Reset the Gateway to Factory Default Settings
92
Set Up a Virtual Private Network (VPN)
94
VPN Overview
94
Set Up a Remote Client-to-Gateway VPN
94
Add VPN Users
94
Specify the Client-to-Gateway VPN Connection
96
Enable the Client-to-Gateway VPN
98
Configure a Windows Computer as a Remote Client
99
Configure a Mac Computer as a Remote Client
101
Set Up a Site-to-Site VPN
104
Specify the Site-to-Site VPN Connection
104
Enable the Site-to-Site VPN
105
Frequently Asked Questions
106
How Can I Tell I’m Connected to 3G or LTE?
106
How Do I Connect to Wi-Fi?
106
Is Roaming on LTE Supported?
106
What Do I Do if I Forget the Main or Guest Wi-Fi Password?
107
What Do I Do if I Forget the Administrator (admin) Password?
107
If the Connection is “Always On,” Am I Always Being Billed?
107
Questions About WPS
107
What is WPS?
108
How do I Use WPS?
108
If a Wireless Device has a WPS Button or a WPS Software Option, Must I Use it to
Connect Via Wi-Fi?
108
What Should I Do If the Antenna Is Loose?
108
How Do I Access My Corporate Network Through a VPN?
109
Are Terminal Sessions Supported?
109
